Manager Feedback Survey Template

Why Manager Feedback Survey Matters?

A manager feedback survey is very important to reduce employee turnover rates and promote employee satisfaction. It provides insights into the shortcomings of a leader or manager thereby resolving them at an early stage. The survey particularly helps organizations identify the strengths and weaknesses of managers and train them for adequate performance.

When employees provide feedback, it gives the managers themselves an idea about the improvement they should bring in their managing skills. Self-awareness can be increased and they can proactively act upon the gaps that are hindering their performance.

To make this idea more clear, let’s go for a small example. In a mid-sized company, one of the team was witnessing back-to-back resignations of employees. The management could not possibly identify the reason behind such turnover.

Finally, they decided to collect feedback from employees about their managers. After the successful feedback collection, the human resources department understood the reason lay with the manager who was not recognizing the efforts of employees properly.

The company discussed the reason with the particular manager and gave proper training. Within the next three months, the performance of employees excelled and more employees joined the team.

See, the solution always lies within the team itself. One has to identify it at the right time before escalating it further. That is why, conducting timely manager feedback is crucial for the smooth functioning of any organization.

Check out this Manager Effectiveness Survey Template

Key Elements to be Included in Manager Feedback Surveys

A well-rounded survey should cover different areas of managerial responsibilities to gather comprehensive insights. Here are the key elements that should be included:

• Leadership Skills
• Communication
• Decision-Making
• Support and Guidance
• Conflict Resolution
• Employee Development
• Recognition and Feedback
• Work-Life Balance
• Emotional Intelligence

Tip: Customize the Survey for Specific Needs

Always tailor the survey to the team’s requirements. For example, if it is a marketing team, then try to add sections related to creativity, innovation, and idea generation. If it is a sales team, then include more questions related to customer relationship management.

Follow These Best Practices While Designing the Manager Feedback Survey

Keep the Survey Anonymous

If your true intention is to collect genuine responses, then always keep the survey anonymous. Your employees will feel free to give authentic feedback and comments about their manager.

Ask Open-ended and Rating Questions

Try to include different sorts of questions like an opinion scale, rating scale, rank order, multiple choice, and open-ended questions. Guess what? SurveySparrow has more than 20 question types for you to choose from.

Create a Conversational Survey

Be sure to craft a beautiful survey with emojis, GIFs, and images. This will reduce the survey fatigue and employees will be engaged throughout the survey. SurveySparrow’s conversational UI increases the response rate by 40%.

Create Separate Sections for Clarity

Want to make the 360 survey for managers more clear? While designing the survey, create sections like leadership skills, communication, support and guidance, etc., and add curated questions under each section.

Sample Manager Feedback Questions

1. Leadership and Decision-Making

• Is your manager efficient in setting clear goals and expectations for your team?
• Does your manager inspire and motivate the team to perform at its best?
• How well does your manager involve team members in decision-making?
• On a scale of 1-5, how would you rate your manager’s leadership abilities?
• What is one area where your manager could improve in leading the team?

2. Communication

• Does your manager communicate clearly and effectively?
• How frequently does your manager provide updates on team goals and progress?
• Is your manager approachable when you need to discuss work-related issues?
• How well does your manager listen to feedback from team members?
• Can you provide an example of a time your manager communicated especially well or poorly?

3. Support and Guidance

• Does your manager provide timely and constructive feedback on your work?
• How often does your manager offer support when you face challenges in your tasks?
• Does your manager encourage professional growth and development?
• On a scale of 1-5, how well does your manager support work-life balance?
• What additional support would help you succeed in your role?

4. Conflict Resolution

• How effectively does your manager handle conflicts within the team?
• Does your manager address issues in a fair and timely manner?
• How comfortable do you feel raising concerns with your manager?
• Can you provide an example of how your manager handled a conflict situation?
• What could your manager do differently to improve conflict resolution?

5. Employee Development and Recognition

• Does your manager recognize your contributions to the team?
• How frequently does your manager offer opportunities for skill development or career growth?
• Does your manager encourage innovation and creativity within the team?
• How well does your manager support your long-term career goals?
• What is one way your manager could improve in supporting your professional development?

6. Emotional Intelligence and Empathy

• Does your manager demonstrate empathy and understanding when you face personal or professional challenges?
• How well does your manager manage stress and maintain composure during high-pressure situations?
• Does your manager create a supportive and inclusive work environment?
• How often does your manager seek input from team members before making decisions?
• Can you provide an example of when your manager demonstrated emotional intelligence?

7. General Performance

• On a scale of 1-5, how would you rate your overall satisfaction with your manager’s performance?
• What is one thing your manager does well?
• What is one area where your manager could improve?
• Would you recommend this manager to lead other teams within the company? Why or why not?
• Is there anything else you would like to share about your experience working with your manager?