With our unique conversational UI and with our chat interface, customers will get the feel of actually texting someone rather than giving a review. This ensures smooth completion of the survey and positive customer experience.
Match your bank’s color palette with the form to give it a more authentic feel. With our clean interface, customers will feel engrossed into the questions rather than feel repelled.
Make sure customers get completely into the feedback experience. Picture based questions ensure less typing and more tapping. Customers will feel like filling the feedback form again.
Create your questionnaire on mobile banking with the display or skip logic anb enable your respondents to attend only to the critical questions and ignore the irrelevant ones. This template also comes with a multilingual feature where you can allow your respondents to fill it in their own choice of language.
Understanding the preferences of your customers and measuring their satisfaction levels helps you to improve your services in a better way. Get valuable insights by allowing your customers to describe their concerns, leading you towards effective decision-making.
SurveySparrow offers a powerful dashboard feature that allows you to go down into the replies to the digital banking survey questionnaire. You might include a complete analysis of the survey replies in a separate results section. Individual reports may also be exported in various formats for further in-depth analysis at the question level.
Use question categories such as drop-down, multiple-choice, picture-based, date, contact form, matrix type, and many more in your banking survey questionnaire. You may also add emoticons to your feedback form to make them more engaging.
Create an e-banking questionnaire template compatible with numerous devices. The screen is adaptable to multiple devices, so your respondents won’t face any issues filling out the feedback forms.
Design your questionnaire with several themes for more engagement with your customers. Add your images, fonts, and colors, and watch the magic happen!
If you liked our mobile banking questionnaire template? You'll definitely love our other feedback forms. Get honest feedback, collect data seamlessly, review and improve your services.
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