Measure your Customer Satisfaction Index

Best time to send CSAT surveys?

We recommend sending both transactional & relational surveys. Transactional surveys soon after an interaction and relational ones every quarter. Don’t spam!

Best tips for CSAT Surveys?

Don’t exceed the number of questions beyond 20. Include different question types such as rating, MCQ, rank order, opinion scale. Make it conversational!

Can I send reminders?

Most definitely. Schedule & automate reminders for partial & non-responders after a time you wish. Customize the email message as you want.

Curated Customer Satisfaction Survey Questions, for you!

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