An unhappy customer raised a ticket in a helpdesk tool like Zendesk or customer messaging platform like Intercom. Once his query is resolved, a quick follow-up with a survey asking about his experience would be ideal. So when a ticket is closed, you can prompt a survey to that customer seeking feedback.
When a new employee joins your organization, you’ll want to add the new contact into apps like Google Apps, Payroll, HRIS, etc., Automatically add the new contacts to your SurveySparrow account and save precious time. The sync completes the task in a blink!
Waiting around expecting a response to be submitted can be quite exhausting. Bypass the trouble by getting notified on Slack channel when a user submits a survey. Furthermore, push the survey submissions into Google Sheets and sync the responses to analytics software like Google Analytics and gather valuable insights. Get a deep-rooted understanding of your customers’ trends!
Refreshing Messaging Experience
Surveys Right in Your Webpages
Broad Spectrum of Questions
Conditional Question Branching
Friendly User Interface