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Founder & CEO at SurveySparrow
With 18 years of experience in customer experience, satisfaction, and reputation management. I’ve helped businesses of all sizes turn customer feedback into actionable growth strategies, enhance brand loyalty, and build rock-solid reputations. My expertise lies in leveraging data-driven insights and cutting-edge strategies to create exceptional customer experiences.
I regularly share insights on customer-centric growth, survey methodologies, and reputation management.
Shihab's Articles
Social Listening
Why every consumer brand needs social listening to stay ahead of the curve
By Shihab Muhammed
Brand Experience
How Smart Brands Leverage Reviews to Double Their Sales [2025 Guide]
By Shihab Muhammed
Brand Experience
Why Review Management Makes or Breaks Your Brand Reputation in 2025
By Shihab Muhammed
Alternative
Top 10 ReviewTrackers Alternatives & Competitors in 2025
By Shihab Muhammed
Brand Experience
Reputation Management - A Simple Guide to Protecting Your Brand in 2025
By Shihab Muhammed
Brand Experience
How to Measure Brand Reputation: Simple Tracking Methods That Work
By Shihab Muhammed
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