Help Scout
Help Scout is a cloud-based service that helps you manage customer relationships with ease. It lets users manage several brands or products from a single account by letting them create a number of mailboxes.
Help Scout Survey Integration: Use Cases
Help Scout survey integration to extend stellar email support to your clients. Integrate Help Scout with surveys to share CSAT surveys post conversations, generate leads from survey responses quickly, and trigger surveys when a client conversation is assigned to a support agent. Make your email support stand out with this Help Scout integration.
Generate leads from survey responses
Collect & add new leads from survey responses swiftly. Get in hand all the information you need and don't miss out on a single lead using Help Scout survey integration.
Trigger surveys when a conversation is assigned to an agent
Trigger a feedback survey when a conversation is assigned to an agent. Address the issue of the customer and trace it to the very root. Solve issues quickly & amp up your support using Help Scout survey integration.
Trigger surveys when conversation tags are updated
Share a survey when a tag gets updated for a conversation. Keep track of all communications and close the feedback loop easily using Help Scout survey integration.
