Speakers

Nivya Raja
Senior Account Manager - Europe

Nivya Raja
Senior Account Manager - Europe

Neha MA
Account Manager - IND & MEA
Every SaaS and IT services team faces the same challenges:
- Which features or solutions should we prioritize?
- Why are customers leaving?
- Are our latest updates making an impact?
We’ve been there too. And after helping countless companies solve these problems, we’re sharing what actually works.
Catch our session to learn:
- How to turn customer insights into smarter product & service decisions
- Ways to improve documentation, help articles, and support resources
- How continuous feedback strengthens customer-facing teams
No fluff. No guesswork. Just real strategies to reduce churn, improve adoption, and deliver what your customers truly need.
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