Back to Webinar Home

Why Customer Intelligence is key to SaaS & IT retention

March 18, 2025

20min

Speakers

Nivya Raja
Nivya Raja

Senior Account Manager - Europe

Nivya Raja
Nivya Raja

Senior Account Manager - Europe

Nivya Raja
Neha MA

Account Manager - IND & MEA

Every SaaS and IT services team faces the same challenges:

  • Which features or solutions should we prioritize?
  • Why are customers leaving?
  • Are our latest updates making an impact?

We’ve been there too. And after helping countless companies solve these problems, we’re sharing what actually works.

Catch our session to learn:

  • How to turn customer insights into smarter product & service decisions
  • Ways to improve documentation, help articles, and support resources
  • How continuous feedback strengthens customer-facing teams

No fluff. No guesswork. Just real strategies to reduce churn, improve adoption, and deliver what your customers truly need.

Transform your customer journey

Transform your customer journey

Demo CTA Banner