Speakers
Sannan Hamza
Sr. Customer Success Manager
Deep dive into the following features:
- Quickly create AI-powered surveys
- Dedicated survey modules that fit your needs
- Improve survey response rates with WhatsApp share
- Decipher customer behavior with a Funnel chart
- Efficiently close the feedback loop with Ticket Management
- Upcoming new features and enhancements
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Platform
Customer Success Day #2 | What's New in SurveySparrow?
Get the product updates of August 2023: from Mobile SDK to Reputation Management and Executive Dashboard, learn what's new at SurveySparrow.
CX
Customer Success Day #3 | Mastering SaaS CX: Insights and Metrics Demystified
Discover key SaaS CX benchmarks, learn frameworks for quantifying ROI on experience initiatives, and correlate qualitative feedback with revenue analytics to build a metrics strategy that justifies investment and fuels subscription growth.
Apps
Elevating Customer Experience using SurveySparrow-Salesforce Integration
Learn to sync SurveySparrow with Salesforce: automate survey triggers from CRM events, generate real-time insight dashboards, and close the feedback loop—empowering teams with unified data for faster, more personalized customer engagements.
