Speakers
Varkey Joseph
Head of Customer Experience
Raymond Ltd.
Watch the insightful session on crafting superior customer experiences for exceptional retail success. Following are some of the key highlights of the webinar
- Embark on a journey into the essential realm of customer journey mapping
- Learn the art of crafting step-by-step journey maps that truly connect with your customers on a deeper level.
- Discover those pivotal moments in your customers' retail journey that have the power to make or break their experience.
- Keep your journey map in a constant state of refinement for ongoing retail success.
- Immerse yourself in the strategies that truly matter in the digital retail and omnichannel landscape.
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