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Ali Abdulhalim
Director-CX Mumzworld
Rushikesh Bhat
Head - Information Technology Eros Group
Shep Hyken
Founder & Chief Amazement Officer Shepard Presentations, LLC
Shannon J. Gregg
President Cloud Adoption Solutions
Dennis Snow
President Snow & Associates, Inc.
Kirsty Traill
VP Client Advocacy Yext
Alex Mead
Director of Customer Service Experience Silah Gulf
Ari Hoffman
Director of Customer Advocacy Coveo
Annette Franz
Founder & CEO CX Journey, Inc.
Rajat Chawla
CEO Koyopo
David Rubinstein
Head of Customer Success and Services Craft.io
Nils Vije
Founder Glide Consulting
Stacy Justino
Director of Customer Happiness Wistia
Kristen Hayer
Founder & CEO SuccessLeague
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