Real Results, Real Experiences
With SurveySparrow, we have significantly improved our NPS survey process. The platform’s customization options and efficient survey management make creating surveys easy and engaging. The built-in analytics are simple and help us quickly identify process gaps, facilitating continuous improvement. With its robust analytics, the analysis now takes half the time it took earlier, helping us act on feedback faster. Most importantly, the proactive support from the SurveySparrow team has made our overall experience even better.
Akilesh Pujari
Assistant Manager at Zuno General Insurance
With SurveySparrow, we have increased our response rates by 80%. The platform’s intuitive and user-friendly interface makes it effortless to create and analyze surveys, ensuring that even our patients—regardless of technical expertise—can easily share their feedback. The offline feature has been particularly valuable, allowing us to collect responses without relying on an internet connection. The dashboards and reports save time by reducing manual work. As a result, we’ve significantly enhanced our patient experience
Rashi Atry
Senior Product Manager at TatvaCare
Our experience with SurveySparrow has been great. The platform is highly accessible, easy to use, and supported by a friendly, responsive team. It’s been a smooth and positive experience overall, and we’re happy with the value it brings to our work
Jennifer Valentine
Compliance Officer at NALN
We achieved a 16-point improvement in our latest NPS, with 8% of detractors turning into promoters and 8% of passives becoming promoters in just a short time using SurveySparrow. The platform is incredibly easy to use, making survey creation and sharing effortless across channels. One feature that truly stood out for us is CogniVue, which gave us deeper insights into student feedback and sentiment. With real-time data collection, we could reach out instantly and make a real impact. If you're looking to elevate your VoC strategy, we’d 100% recommend SurveySparrow!
Guillermo Hernando Márquez
Customer Listening Analyst at AP LATAM
We use SurveySparrow and have found it extremely easy to capture feedback. The platform is intuitive and easy to navigate, allowing us to collect valuable insights effortlessly. If you're looking for a solution that's both straightforward and insightful, we highly recommend SurveySparrow.
Christine Hennings
Office Manager at Hope Springs Fertility Law
SurveySparrow has made conducting both online and offline surveys incredibly easy. The platform’s intuitive design and clean interface make survey creation quick and effortless. Collecting client feedback is straightforward, and the support team is always responsive and helpful. Overall, it’s been a reliable and efficient solution and we highly recommend it.
Mahesh Pipliya
Deputy Manager at Grasim Industries Limited Pulp & Fibre
SurveySparrow is an incredibly dynamic platform with versatile capabilities that have significantly enhanced our customer engagement and boosted response rates. It has streamlined our survey process, enabling us to better understand our customers and act on their feedback quickly. Since implementing SurveySparrow, we’ve seen remarkable improvements, and the overall experience has been outstanding.
Keri Wagner
Customer Success Manager, National Air Cargo
Creating and managing customer surveys has become so much easier with SurveySparrow. The platform offers a clean, user-friendly interface along with powerful features like dashboards and pre-built templates, making it simple to gather insights that drive real decisions. The support team has been exceptional—quick, responsive, and always helpful. We’ve had a great experience and would definitely recommend SurveySparrow!
Madhuri Guram
Product Marketer at EXIN
We’ve been using SurveySparrow for consumer surveys over the past year, and the experience has been consistently excellent. The platform is intuitive and makes it incredibly easy to connect with our customers. Features like automated reminders have noticeably improved our response rates. What really stands out is the support team—they’re prompt, professional, and always willing to go the extra mile. Overall, we’re very pleased with how SurveySparrow has enhanced our feedback process.
Mayurakshi Pandey
Consumer Insights Manager at Nykaa
SurveySparrow has been a perfect fit for collecting participant feedback at the end of their learning experiences. The intuitive dashboards provide us with clear, actionable insights, and the platform’s clean, professional design makes it easy to share surveys. The team has been incredibly attentive and supportive, ensuring everything runs smoothly. We're really glad we transitioned from SurveyMonkey to SurveySparrow as it’s made our feedback process much more efficient and effective
Marissa Dyck
Vice President, People and Operations at The Humphrey Group Inc
SurveySparrow has been invaluable for creating surveys, registration forms, and NPS. The pictured selection and customizable layout options have allowed us to design more engaging and personalized surveys. The support team has consistently impressed us with their quick responses and helpfulness. Overall, SurveySparrow has simplified our feedback collection process, making it both efficient and effective.
Ocean Ho
Solution Architect at Travel Alberta
We use SurveySparrow to collect applications for offline events and extra courses, and it’s been a smooth, efficient process. The ability to personalize forms and access clear, detailed reports has really helped us stay organized. The team has been fantastic—always responsive and supportive.
Seowon Kim
Customer Relationship Management Manager at Ringle
SurveySparrow made it effortless to launch a branded NPS survey with advanced logic and personalized partner links. From seamless setup to real-time insights, the platform helped us collect both qualitative and quantitative feedback with ease. The team’s proactive support, quick turnaround, and commitment to our goals ensured a smooth and successful rollout. Their attention to detail and dedication truly set them apart.
Maria Grinenko
Marketing and Communications Manager at FertiStream
SurveySparrow has streamlined how we collect resident feedback, conduct case studies, and perform data analysis. Its versatile question types and intuitive analytics have helped us uncover insights faster and make better decisions. The platform has saved us hours in manual work, and the responsive support team ensures everything runs smoothly.
Ivona Simicic
Destination Marketing Manager at Feel IQM
SurveySparrow has been a game-changer for us and our clients. Transitioning from manual data processing to an automated, intuitive platform has allowed us to focus more on meaningful insights rather than time-consuming tasks. The support team’s quick responsiveness and clear guidance truly exceeded our expectations
Mado Verouti
Marketing Coordinator at Dynargie
The shift from our manual evaluation process to 360-degree feedback platform was very much required. The multi-rater feedback gave us the comprehensive insights we were missing, empowering our employees with feedback from peers, managers, and themselves. SurveySparrow truly worked with us to deliver a solution that fit both our needs and budget. The onboarding process was seamless, and the platform’s customizable features have allowed us to tailor our feedback process exactly how we wanted it. The customer support we received was nothing short of outstanding. We are looking forward to expanding our use of SurveySparrow for future projects!
Gilda Migliore
Executive Services Manager. OWIT Global
SurveySparrow has transformed how we collect client data, streamlining our process and making it effective and efficient. By leveraging its advanced features and functionality, we have been able to automate and streamline our client engagement process, freeing up approximately 4 hours per engagement. The platform's scalability and adaptability have ensured seamless integration with our existing systems and continues to improve every year.
Karthik Sridharan
Cyber Strategy & Risk Management Professional at Optiv
Having a tool like SurveySparrow was essential for a biotech company like ours, as our audience is decentralized. We rely heavily on real-time alerts when blood samples arrive. The platform’s ability to simplify processes, capture partial responses, and provide easy-to-use APIs have streamlined the way we work.
David Brown
CTO/Co-founder at ImYoo
With SurveySparrow, we have had an outstanding experience. The entire survey process has become much more efficient thanks to its clean and intuitive interface—both on the back end and front end. We have seen an increase in response rates and can now instantly reach customers who raise requests. With the in-depth reports, we can easily correlate data, compare insights, and make business decisions effortlessly. I have already started recommending SurveySparrow and will definitely continue to do so.
Julia Logan Labow
OneTable Senior Director, Impact + Learning
"Our experience with SurveySparrow has been immensely positive. The interface is user-friendly..."
Keith Ellison
Director of Plan Accounting Services
PABS
"SurveySparrow auto-sends results, removing manual reports and streamlining processes."
Scot Wellman
Director of Marketing and Revenue
Landscapes Golf Management
IP
SurveySparrow has been a fantastic platform for our research project. Its user-friendly interface made collaborating remotely with colleagues a breeze, and the flexibility to manage multiple questionnaires across different accounts was a game-changer for our team. Their customer support is always responsive and helpful throughout our journey. The overall experience is positive, and I especially like how intuitive the platform is. I highly recommend SurveySparrow to anyone looking for a reliable, flexible survey platform.
Ida Claudia Panetta
Professor of Banking, Sapienza - University of Rome
SurveySparrow has been a reliable and efficient tool for our NPS surveys. The platform is simple, easy to navigate, and provides exactly what we need. Downloading and analyzing results is quick and hassle-free, making the entire process smooth. It’s a great fit for our requirements and has met our expectations perfectly.
Mariana Ramos Cabello
Project Manager Program Management Office, ROAR Technology
Considering the success we’ve had with SurveySparrow, we’re planning to deploy surveys that gather satisfaction insights from specific events located on the gaming floor, resort, and entertainment areas as well.
Matthew Swanson
Director of Loyalty Marketing, Pechanga Resort Casino
The platform is intuitive. Whenever I've used it, it's been self-explanatory. I personally like the feature where I can get a report created with all the insights coming in one place. It summarizes the whole campaign outcomes. Slicing and dicing data to build different dashboards is also nice.
Bharath J
Associate Director, CS Strategy and Ops, Zluri
SurveySparrow has helped us streamline our survey process and manage feedback more efficiently. We've seen a noticeable improvement in response rates, making it easier to engage with our customers and quickly act on their feedback with minimal effort. The platform is extremely user-friendly, and the support is always available when we need them. We’ve had an excellent experience with SurveySparrow and I highly recommend it to anyone looking for a versatile CX platform.
Alaskan Dream Cruises
Director of Guest Experience, Alaskan Dream Cruises
SurveySparrow has so much to offer when it comes to CX surveys. The platform is packed with features, and one that truly stands out for us is the password protection which ensures an extra layer of security. And their customer service? Absolutely top-notch—quick, responsive, and always ready to help. SurveySparrow has made managing our surveys easier and more secure. I highly recommend it!
Ashley Heath
Project Manager, General Dynamics Information Technology
Our experience with SurveySparrow has been fantastic. The platform makes it easy to create engaging surveys, with the ability to add images and GIFs for a more interactive experience. It's incredibly user-friendly and adaptable, making it simple to tailor surveys to our specific needs.
Renee Wunderlich
Administration Officer, Australian Breastfeeding Association
SurveySparrow is a comprehensive tool that checked every box we needed—functionality, design, and ease of use. Creating surveys is effortless, with endless customization options that perfectly suit our customers across web and mobile platforms. The account-level functionalities, APIs, and Webhooks streamline our operations smoothly, making day-to-day tasks so much simpler. The executive dashboard makes communication and reporting a breeze. I couldn’t be happier with the platform!
Jaris Barojas
IT Specialist, Volkswagen Mexico
We use SurveySparrow to collect customer feedback and manage registrations effortlessly. The platform’s AI capabilities have made survey creation faster and more efficient. It has streamlined our process, allowing us to gather valuable insights and make data-driven decisions easily. With its intuitive UI and powerful features, it has become an invaluable tool for our company.
Ben Paulson
Consumer Insights Manager, Tally Solutions Pvt Ltd
SurveySparrow has been the perfect fit for us. The integrations are seamless, and the platform’s user interface and experience are top-notch—smooth, intuitive, and easy to navigate. The reports feature is a standout—it’s smooth and provides us with the insights we need effortlessly. The support team resolves queries in hours, and since adopting SurveySparrow, our response rates have doubled. Highly recommended for anyone seeking an efficient survey platform.
Dhira Dhivakaran
Deputy GM Customer Experience, Duroflex Private Limited
Kudos to the entire SurveySparrow team for delivering quick and focused service throughout the process. The survey creation is simple and straightforward, and the platform is incredibly user-friendly. SurveySparrow provides quick, detailed insights all in one dashboard, and its sentiment analysis offers granular details on how our customers perceive our brand.
William Wexell
Customer Data Analyst, Acne Studios
SurveySparrow has transformed how we collect client data, streamlining our process and making it effective and efficient. By leveraging its advanced features and functionality, we have been able to automate and streamline our client engagement process, freeing up approximately 4 hours per engagement. The platform's scalability and adaptability have ensured seamless integration with our existing systems and continues to improve every year.
Karthik Sridharan
Cyber Strategy & Risk Management Professional, Optiv
Receiving unbiased feedback is crucial for our clients, and SurveySparrow has been instrumental in helping us achieve that through its impressive platform. Thanks to SurveySparrow, we have been able to craft engaging content for our Leadership Advisory clients by leveraging the insights gathered from surveys. The team behind SurveySparrow is simply brilliant - they are not only prompt and informative but also provide exceptional follow-up support. With SurveySparrow, we have been able to enhance our services and provide our clients with the quality and insights they deserve.
Yasmin Johnstone
Operations Coordinator, *bPartners Group Pty Ltd
SurveySparrow has made collecting patient feedback effortless. Our response rates have shot up as our patients find it incredibly easy to share their feedback. The real-time insights help us address concerns instantly, making a real impact on patient satisfaction. It’s fast, effortless, and keeps us closely connected to our patients' needs.
Heather Moster
Manager, Natera
SurveySparrow has been a huge asset to us. Multilingual and offline surveys have made gathering feedback across teams, customers, and grantees effortless. The highly customisable surveys perfectly align with our needs, making the process even more effective. The support team is incredibly responsive, and gives us actionable insights every step of the way.
Dagmar Koss
Programs Associate, Levitt Foundation
We love the platform and the team. SurveySparrow has a simple UI that allows us to easily set up CSAT surveys. The data flow between the surveys and Salesforce was seamless, without any hassle. The team is highly professional and resolves any issues effectively.
Kathy Qiu
Industry Support Officer, Industry Capability Network
SurveySparrow has been an invaluable platform for us at Frøken Dings AS. We use it extensively for both marketing research and gathering customer satisfaction insights. The platform is user-friendly, and our experience with the SurveySparrow team has been very good.
Ruth Bjørø
Marketing Manager, Frøken Dings AS
SurveySparrow has really improved how we handle NPS surveys. Creating NPS surveys is straightforward, and the smart list feature helps us target the right audiences with precision. The platform’s intuitive design has enabled us to gather and analyse customer feedback more effectively, making it easier to track satisfaction levels. SurveySparrow has been instrumental in improving our customer experience, and we highly recommend it!
Akhilesh Poojary
Assistant Manager, Zuno General Insurance
Our experience with SurveySparrow has been outstanding. The platform’s user-friendly interface, AI-powered survey creator, and detailed results have transformed our survey process. We now gather valuable feedback effortlessly, enabling us to pinpoint areas for improvement The support team has been fantastic—always quick ,helpful and reliable. SurveySparrow is a must-have for anyone seeking an intuitive and powerful feedback platform.
Rachel Johnstone
Vice President, NIMA
We use SurveySparrow to collect customer feedback from our stores, and it has made gathering and analyzing feedback so much easier and more efficient. With custom reports, we are effortlessly able to gain insights and take action based on the feedback. What truly stands out is the support team—they’re super helpful and responsive. Overall, we have had an outstanding experience!
Muhammad Izzat Bin Nordin
Senior Executive, Customer Service Department, MR.DIY
SurveySparrow has been our go-to for really understanding what our users want, how they behave, and how satisfied they are. It's helped us make smarter decisions that have made a real difference in our products and services. The team is always there when we need them—super approachable and ready to help, which made the whole process so easy and stress-free. It’s been a smooth and positive journey from start to finish.
Janany Krishnan
Senior Product Manager, Yellow
We are having a fantastic experience with SurveySparrow, especially for our CX surveys. If you're looking for a comprehensive solution with advanced CX features, SurveySparrow is the way to go. The support team is incredibly friendly and always ready to help. In a nutshell, we’ve found a reliable and efficient CX solution—and I highly recommend it!
Bhaskar Rao
Assistant Manager Customer Experience, Supertails
SurveySparrow is one of the easiest and most user-friendly platforms we've used. Its intuitive design and seamless navigation make it a breeze to work with. The platform's extensive features are incredibly flexible, catering to all our requirements and delivering multifunctional solutions. Beyond the product, the team has been a joy to work with—cooperative, proactive, and always willing to help. Highly recommend SurveySparrow for any business seeking a reliable, efficient, and customer-centric platform!
Rugiyya Rahimova
Employee Relations Manager, Sinyar Property Management
SurveySparrow has become an essential platform for us to get deeper insights into who our users are and what drives their preferences. This information is invaluable for our product development and growth strategies. We no longer need to rely on third-party services; we can do it all in-house, saving time and resources. It’s been a huge win for us.
Ida Adler Olsen
Global Sr. UX Researcher, Podimo
SurveySparrow has been instrumental in helping us understand the needs and expectations of our parents and students. The platform's ease of use and powerful analytics have enabled us to make data-driven decisions and deliver a more personalized and satisfying experience. Their ticket module has revolutionized our approach to service recovery. We are delighted with the results and look forward to continuing our partnership with SurveySparrow.
Hanif Ismail Parkar
CRM Manager, SAMA EDUCATIONAL Co.
The first three things that come to mind when I think about SurveySparrow are its ease of use, responsive support, and helpful attitude. The platform offers customizable configurations and industry-specific templates that perfectly cater to our needs. The support team is fantastic—they resolve queries promptly and go the extra mile to assist us. Overall, it's an excellent platform that I highly recommend!
Sowmya Ache
Business Research Analyst, Engaged Strategy
SurveySparrow has completely changed the way we gather feedback. The variety of question types and seamless integrations make everything flow effortlessly. What truly sets it apart is the document generation feature—it’s a saver! Creating and sharing individual reports has never been this easy. Plus, their support team is incredibly quick and always ready to help. Overall, we found the tool very useful and easy to use and we would absolutely recommend SurveySparrow!
Drew Yacu
Entrepreneur
SurveySparrow has been a fantastic platform for collecting quarterly feedback from our customers. The clean, intuitive interface makes it a breeze to navigate and gather insights.. Their support team is top-notch—always responsive and helpful. Thanks to SurveySparrow, we’ve streamlined our feedback process, enabling us to understand and address customer needs more efficiently. We couldn’t be happier with the results!
Vishant Singh
Senior Deputy Manager, EnergyScape Renewables
Our experience with SurveySparrow is being wonderful. The team is being very helpful and responsive to our queries at any given time. The platform helps us to identify the team that are proactive and helpful through customer journey mapping. Overall, it is being not less than spectacular.
Dwi Dharmiyanti
Project Management, Delterra
SurveySparrow is the ultimate tool for collecting and analyzing feedback. It has changed how we gather insights, both internally and externally. The user-friendly design, strong functionality, and top-notch customer support make it a must-have for anyone needing a survey solution. With regular updates, SurveySparrow has evolved into a powerful platform that elevates our feedback processes, offering a seamless and enjoyable user experience. It has truly exceeded our expectations!
Rakesh G Nair
IT Manager, Elucidata
I’d give SurveySparrow a 5/5! Creating surveys for our online and in-store customers has never been smoother. The platform is user-friendly, with fantastic survey logic, customisation options, and a preview feature that ensures perfection. If you’re looking for a flexible and reliable survey platform, SurveySparrow is the way to go!
Igor Jurić
Head Of Digital Product Implementation, Pet Network
SurveySparrow has been an invaluable tool for collecting NPS, CSAT, and product feedback from our customers. The platform is incredibly easy to use and captures everything we need seamlessly. We've been impressed with how reliable and insightful the data is, consistently delivering timely results. Their customer service has been equally remarkable, ensuring a smooth experience from start to finish. Overall, we're very pleased with the tool and the support we've received!
Ankit Malviya
Head - Support Operations, Veera Browser
Before, our surveys were plain and uninviting, which contributed to low engagement. SurveySparrow has transformed our surveys into visually appealing and engaging experiences that our stakeholders actually enjoy participating in. The ease of use and powerful analytics tools have made it an invaluable part of our feedback process.
Shengxian Liu
Marketing and Data Reporting Analyst, Zell Lurie Institute
SurveySparrow has been an excellent tool for our online and screening surveys. It's a good, user-friendly survey tool that consistently meets my needs. The team has provided outstanding support throughout our experience.
Lefa
Market Researcher, The Brand Surgeon
SurveySparrow is a one-stop solution for all our survey needs! The pre-made questionnaire saved us tons of time, and the comprehensive reports kept managers and employees informed. Platform is excellent, but the real standout is their customer service. No matter how basic my question is, they're always there to help. Highly recommend it!
Anna Merianou
Monitoring & Evaluation Officer, METAdrasi
SurveySparrow has significantly improved how we engage with our audience. Its user-friendly design makes survey creation and analysis straightforward. The customization options and responsive support from the SurveySparrow team have been very valuable. We've also noticed a time savings thanks to the tool's ease of use.
Laura Garcia Llorca
CRM campaign manager, Dorna Sports
We have been using SurveySparrow for our customer service follow-ups surveys. Our experience with the platform is perfect, and the support has been exceptional. Overall, it's a great tool with robust features.
Ivan
Operational Manager, Enterprise Rent-A-Car
We have been using SurveySparrow for three years now and I am impressed with the overall user experience. The tool is easy to navigate, manage and understand. The user interface is fantastic, contributing significantly to our high response rates. Our product team especially appreciates how seamlessly SurveySparrow integrates with our existing systems..
Alberto Marcos
Operations Head, Ironhack
We totally love it! The ability to easily customize the questions to fit our specific training programs has been invaluable. Our coaches now find the reports incredibly user-friendly, allowing them to deliver more impactful feedback to participants.
Kathie Dorus
Operations Manager, NexaLearning
SurveySparrow's 360-degree assessment has helped our employees share honest feedback because of complete anonymity and confidentiality. The customizable questions and detailed reports have been crucial in finding key strengths and blind spots. The support team is great, fixing any problems quickly. Overall, SurveySparrow has made our feedback process more efficient and effective.
Farah Shebli
Talent Management, Concentrix Jordan
We at medneo have been using SurveySparrow for 18 months to collect patient satisfaction feedback.<span> All surveys are completely anonymous, ensuring that personal data remains protected in full compliance with GDPR and UK data protection legislation</span> . The platform is easy to set up and has transformed our feedback collection, enhancing both efficiency and service quality.
Rachael Mullen
Head of Quality and Risk/ Regional Manager London, medneo
Getting to know what our members want was our goal, and SurveySparrow aided us in achieving it very well. The user-friendly and intuitive interface made it easy for us to collect feedback from our members and fans. It provided a single source of truth with detailed reporting using real-time feedback. We saved a lot of time and could serve our members better.
Vicky Gerogiannis
Digital Marketing and Insights Manager, South Sydney Rabbitohs
SurveySparrow's customer support has been exceptional. They were always available to answer our questions and guide us through the entire process. The platform's flexibility and ease of use have been instrumental in creating a valuable 360 experience for our leadership team.
Dina Roshdy
Group Head of HR, Gulf Cryo
We have been using SurveySparrow for our annual 360-degree feedback surveys. For three years running, the platform has proven to be reliable and cost-effective, offering exceptional value for money. The customer support team is proactive, responsive, supportive, and highly experienced, making the whole experience seamless and easy for us.
Rodgers Opere
HR Manager, Enabling Qapital AG
SurveySparrow has been fabulous from the word go. The team helped to create our first survey which helped to gather feedback from our clients. Always helpful and beyond expectations.
Daniel Sih
CEO, Spacemakers
The switch from manual appraisal methods to SurveySparrow has been a game-changer. The variety of survey formats offered is a huge advantage and the reporting is fantastic. Exceptional customer support with steady patience and guidance throughout the process helped us get the most out of the platform. I would 100% recommend SurveySparrow to any company.
Keerthi Nair
HR Manager, Emvigo Technologies
We use SurveySparrow for client feedback, specifically NPS surveys. Since implementing the platform, I have been able to create bespoke reports and detailed NPS reports to share internally, enhancing our feedback processes significantly. The customer success team is incredibly friendly and always eager to help, constantly suggesting additional features that might benefit our team. This level of support has made our overall experience with SurveySparrow exceptionally positive.
Calum Totton
Customer Success Manager, Lumina Intelligence
SurveySparrow creates engaging surveys quickly and easily. The platform's analytics understand the responses precisely and provide detailed reports that are easy to share. Overall, SurveySparrow is the best option we have chosen for improving our employee experience. It's a very user-friendly platform that has helped us significantly.
Uliana Pavlovska
HR Director, WePlay Studios
The surveys are intuitive, and the user interface makes survey creation a breeze. <span>SurveySparrow's responsive customer service promptly resolves our queries, ensuring a seamless experience</span>.
Aubrey Walter
Information Management Project Manager - IEEE
SurveySparrow has transformed how we engage with our customers and manage feedback. It’s intuitive and multifaceted, making it invaluable across our global operations.
Justine Falardo
Service Integration Manager - Gyptech
SurveySparrow is my go-to for various surveys—customers, employees, stakeholders, and more. Their service support is awesome, always there when I need guidance. Highly recommend for seamless surveys and excellent customer service.
Christel Verwey
Research Specialist, Telesure Investment Holdings
We use SurveySparrow for our client’s NPS and CSAT surveys, and it's been a great experience so far. The ease of access and user-friendly interface make it a breeze to use. Their customer service has been incredibly responsive and quick to resolve any queries we have.
Suraj Dandekar
Chief of Staff - CS, Asia, Capillary Technologies
We use SurveySparrow for our employee engagement surveys, and the experience has been excellent. The customer success team has been incredibly helpful, and we greatly appreciate their time and effort. The platform is user-friendly with great customization options. Overall, we are having a great time using it!
Manjari
HR Manager, Aeries
SurveySparrow has been instrumental in our business development, brand engagement, and service optimization. <span>The ease of writing survey questionnaires directly within the is great. Plus, the top-notch support earns a perfect 1010<span>. Overall, SurveySparrow delivers as promised, meeting my expectations.
Saumya Oli
Management consulting, Accenture
We use SurveySparrow for our 360 Feedback process. It is very user-friendly and comfortable to use. Moreover, the SurveySparrow team has been consistently supportive and responsive. Overall, it's a great platform!
Nermeen Nabil
Capability Manager, TBTD
SurveySparrow has transformed our approach to gathering market intelligence and engaging event participants. The platform's easy integration and versatility have substantially improved our operations. Their amazing assistance and proactive growth team are what truly set them apart. They are more than just a service provider; they are an integral part of our business strategy.
Alvaro Salazar
Senior Product Manager, Evenco International
Leveraging SurveySparrow's intuitive platform has dramatically transformed our feedback collection process. It has allowed us to navigate through customer insights with precision, ensuring that no voice goes unheard and every action we take is informed and impactful.
Lonnie R Bridges Sr
Director of Training & Customer Experience, Paragon Casino
We find SurveySparrow to be user-friendly and intuitive, and we use it for our internal employee feedback and engagement surveys. The customer success team is consistently accessible and supportive, ensuring a smooth and efficient experience throughout.
Lynne Kreiner
Strategic HR Project Specialist, ESC
I am absolutely amazed by the great product and the exceptional support provided by SurveySparrow. The customer service is next level, with highly responsive and knowledgeable support staff. Truly a fantastic experience!.
Fiana Wei
Managing Director, Adaptive Psychology
SurveySparrow's comprehensive platform has revolutionized our approach to connecting with customers. The platform’s detailed analytics and customizable survey options have empowered us to deeply understand our customers and significantly enhance our offerings.
Akil KJ Bhat
Product Manager, Furlenco
SurveySparrow has been instrumental in transforming our approach to customer and seller experience. <span>The platform's ability to provide deep insights and manage feedback at scale has enabled us to achieve our 10x goals and significantly improve satisfaction rates</span>.
Praveen
Program Manager, Meesho
SurveySparrow has been pivotal in reshaping our customer feedback process. <span>Its dynamic and intuitive platform has not only streamlined our feedback collection but has also empowered us to make impactful changes that resonate with our customers</span>.
Nisha Moily
Customer Insights Project Lead, Decathlon Sports India
The clear insights provided by SurveySparrow have greatly enhanced our processes at TATA Digital. The flexibility and functionality make it incredibly user-friendly and an outstanding tool overall.<span>Since implementing SurveySparrow, our Customer Satisfaction (CSAT) has seen a significant improvement</span> .
Neil Carlos Dias
Director - Quality & Transformation, TATA Digital
Using their survey management tool transformed our data collection process, thanks to its simple, elegant UI and comprehensive functions. It's effectiveness redefined how we engage with insights.
Zhenyuan
UX Researcher, FunPlus
I am genuinely impressed with SurveySparrow’s user-friendly interface and straightforward setup process. I must commend their customer service, which consistently earns a perfect 10 in my book. Despite being a small company, I receive top-notch service whenever I have questions, encounter problems, or need assistance.
Ilya Sandoval
CEO, Athletic Ki
Utilizing this platform transformed our staff feedback process, integrating customizable surveys, diverse templates, and seamless photo uploads. It's not just user-friendly, it's a game-changer for enhancing employee engagement and insights. Truly unparalleled in its capabilities.
Jonelle Henry
Administration, Tehononga
Transforming partner engagement with unmatched efficiency, our platform elevates B2B interactions to new heights. Its intuitive design and dedicated support team ensure your needs are met with precision and care, setting a new standard for excellence in the industry.
Jessie
Campaign Marketing Coordinator, Hosted Network
SurveySparrow's annual website survey is a game-changer for us. With a seamless integration, low costs, and high flexibility, it's our go-to solution for gathering valuable B2B insights. The experience is simply outstanding.
Stephanie Gram
Head of Digital Marketing, Graubünden Ferien
We use SurveySparrow for internal company-wide feedback surveys, appreciating its ability to boost our insights. The customer success team's patience and understanding of our unique needs have made our experience highly positive. We're impressed by its personalization, user-friendly interface, and features like bulk invites, with the flexible reviewer/reviewee setup being a key reason for choosing SurveySparrow.
Sonia
Operations Associate, Sayers
In our long-term partnership with Surveysparrow, they have always provided solution-oriented and multifunctional usage features. The new features they regularly add are crucial for us to stay current. As a result, they consistently exceed our expectations.
Emre Sütlü
Head of Customer Service, Bitget TR
I primarily use SurveySparrow for 360 Reviews, which has been transformative. My experiences with their team have been excellent, showcasing their dedication to user satisfaction. Overall, I highly rate SurveySparrow for its impactful features and outstanding support.
Janine Alfiler
Program Manager, Circles.Life
SurveySparrow has transformed our online class experience, from seamless participant registration to engaging post-class feedback. The reporting is intuitive and detailed, enhancing our understanding of participants' needs. Most impressive is their exceptional service - the team is always friendly, approachable, and ready to assist.
Lynette
Founder, Akaramamao
We conduct 360-degree surveys using SurveySparrow and find it very easy to use. Overall, the experience is seamless thanks to the excellent service and real-person online support.
Tiffany
Supervisor, Organizational Development & Organization Culture Department, KKday
The user-friendly interface, coupled with SurveySparrow's survey-building flexibility and rapid deployment capabilities, makes it an indispensable tool for our NPS® and quantitative research projects.
Hanne
Principal Product Designer, Honey Insurance
A superb customer success manager and an efficient support team make this survey platform a standout choice. SurveySparrow's user-friendly setup process adds to the positive experience. I loved using it and have already I've already recommended it to my peers.
Wanwipa Wiwatthanateepa
Regional Research & Insight Manager, AirAsia Super app
We use SurveySparrow to collect NPS® scores. Excellent support with a helpful and quickly responsive team. The platform offers powerful functionality and is easy to use. Overall, we loved it.
Nathan Reoch
Digital Manager, ACL Industrial Technology
I've tried various survey tools over the years, but at RadUp, we love SurveySparrow the most. It's user-friendly, offers diverse question options, has a simple setup, provides comprehensive reporting, and keeps back-end management minimal. Highly recommend it to any company seeking a top-notch survey tool!
Claudia Artz
Founder, RadUp
User-friendly 360 survey tool with stunning automated reports. The survey interface is aesthetically pleasing and the flexibility to select subjects and evaluators is commendable. The support team is exceptionally helpful and friendly.
Henry Gunson
Performance Consultant, Performance Science
We use SurveySparrow for customer check-ins, NPS®/CSAT surveys, and in-depth research. Its flexibility helps us understand customer sentiments effortlessly. Easy integration with tools like Salesforce enhances our view of the customer journey. Plus, their excellent support makes using the tool a breeze.
Yaron Tsor
Product Operations Manager, MEWS
The platform's unique ability to facilitate live edits sets it apart and makes our 360-degree assessment process seamless. The user-friendly interface simplifies the process remarkably. The customer success team offers exceptional service and advice, demonstrating their commitment, which has been super valuable.
Anne-Marie Cremona
People Experience Project Lead, Interflow
I am thoroughly satisfied with the support provided by the SurveySparrow team. Their assistance with inquiries, particularly regarding the language setting, customized report and template, and building the question section for 360 assessments, has been commendable. The platform's user-friendly features have greatly enhanced our performance appraisal process.
Nadia Zulkifli
HR & Admin Officer, myFirst Tech
We rely on SurveySparrow for our company's NPS® surveys across various verticals. It serves as our survey gatekeeper, managing requests from different departments to end users. The NPS®-specific survey types, and detailed reports are impeccable. The exceptional support team ensures prompt issue resolution. Looking forward to achieving more with SurveySparrow.
Suhaida
Customer Experience, Assistant Manager, SOCAR Mobility Malaysia
The intuitive interface and the inclusion of our logo add a professional touch. It's been a game-changer for our performance review surveys and work order forms. An exceptional tool.
Kylie Neal
Founder, Kan Kulture
From start to finish, our experience with SurveySparrow has been outstanding. The platform is easy to use, and backed by a friendly, knowledgeable support team. It’s everything we needed and more—truly an amazing experience.
Jeff Hobbs
Service Manager, RSP Motorsports
SurveySparrow has simplified the process of conducting our 360 LeaderScope Assessments. Its seamless survey extension, effortless contact detail updates, and role consolidation are truly remarkable. The exceptional customer success team and their swift responses further elevate the experience.
Karen
Programme Manager, Catapult
We are thrilled with SurveySparrow's exceptional platform. It seamlessly enables us to administer Transactional Surveys, Quizzes, and NPS® with ease. The user experience is outstanding, complemented by its seamless integrations. Moreover, the insightful backend calculations greatly enhance our operations. Highly impressed with SurveySparrow!
Abbie
Marketing Consultant, The Lucy Rose Clinic
Performing our yearly surveys to collect feedback from both customers and employees has become incredibly easy using SurveySparrow. The attentive and helpful customer success team adds immense value to the experience. Truly a great platform!
Lakshi Jayasinghe
Operations Officer, R&J Batteries Pty Ltd
The platform's user-friendly interface and intuitive navigation make collecting customer feedback effortless. The approachable and reliable SurveySparrow team enhances the experience even further. Overall, I am very pleased with the exceptional service they provide.
Derick Catindig
Customer Centric Specialist, Motorcentral Sales Corp.
HG
SurveySparrow has made it easy for me to craft impactful quantitative research templates for my consulting clients and refine their logical workflows. The platform's latest enhancements prove highly beneficial. The consistently responsive support and dedicated customer experience team further enhance the overall experience.
Henry Gomez
Director
An invaluable tool for conducting workplace ballots through email and SMS. SurveySparrow’s support team is impressive, and the platform's ease of use, reporting, and analytics are standout features. Overall, an outstanding experience with a great product and exceptional service.
Stephen Sasse
Principal, Alpheus Advisory
Pretty good! The B2B customer experience platform provided us with valuable tools that weren't previously available in real time. The ongoing infrastructure development is evident, enhancing our overall experience. The pricing offers excellent value for money, making this platform a smart investment.
Helen
Global Wholesale Marketing Lead, Allpress Espresso Ltd Pty
SurveySparrow offers unmatched functionality, service, and design capabilities. I've used every survey platform out there. This has been the best! What’s more-their support team is proactive, prompt and professional.
Susan Proctor
Deputy General Manager, Prosper Management Consultancy
My experience with SurveySparrow has been excellent. I highly recommend it to anyone in need of a powerful survey tool. Just the perfect combination of great price, quality, and service.
Clint
Founder, Successfully Coaching
The platform's user-friendly interface made it incredibly easy to use, allowing us to navigate through effortlessly. What truly stands out is the platform's ability to customize according to our specific needs, giving us the flexibility we require. Throughout our journey, the SurveySparrow team has consistently displayed their professionalism and helpfulness, making the experience even more satisfying. We're delighted with the results and the level of support we've received.
Shereen Shawa
Deputy General Manager, Prosper Management Consultancy
SurveySparrow team has been professional and competent, going above and beyond to assist me. They’ve always been there to help and support me- just like a family
Jjoanna kanepotaka
Executive Director & Co-Founder, Smarterfoods
