If your customer has suddenly stopped using your product or services, knowing the reason can help you to design a better customer retention strategy and reduce customer churn.

The customer cancellation chatbot template helps you to build to create your own chatbot that can interact with your unhappy customers. To collect frank responses from them, you need to make them feel comfortable.

This template does just that! You can mix different types of questions to create an optimized experience. Take a preview. Wanna know more? Scroll down.