Elevate your CX game. Explore what’s new at SurveySparrow.
Master active listening, win customer love, and grow your brand with our platform that continuously enhances your CX.
COGNIVUE
Discover hidden insights with CogniVue
Go from unstructured feedback to precise, actionable insights with our advanced text analytics. Understand the key drivers behind your customer sentiment, monitor evolving feedback themes, and make smarter decisions effortlessly.
REPUTATION MANAGEMENT
Strengthen brand trust with Reputation Management
Make your customer reviews into a growth engine. Easily manage your brand’s perception, amplify your reach, and make fans on 100+ platforms into brand advocates.
AI WINGS
Autopilot feedback process with AI Wings
Use AI Wings as your intelligent assistant to make feedback collection faster and more efficient. Spark magic in 20+ touchpoints, from survey design to managing reviews.
SPOTCHECKS
Get instant feedback at the right juncture
Collect contextual feedback on your website and apps in a jiffy using short, targeted surveys. Enjoy increased response rates from all parts of the customer journey and uncover opportunities to drive business growth.
Listen Deeper, Drive Growth: Start your journey to improve CX now.
Ul/UX is clean, simple, and easy to use from both the admin and participant end."Great Customer Service and Easy to Use Platform"
4.4/5 on G2
The variety of question types available allowed us to gather in-depth insights in a way that was enjoyable for our customers.
There are many features that can help us gain insight in different ways with useful workstreams/workflows to help make use of the information gathered. Full feature set for a reasonable price
The platform was quite intuitive, and I was pleasantly surprised to discover more and more features as I went along. It had just the right amount of cusomisation to fit our needs.
Love the level of customization and question types-we may start using these internally for things during retrospective and internal morale monitoring.
The best thing about this platform is that it offers a very modern style when conducting surveys.
SurveySparrow helps us unify our data collection, consultation review, and staff engagement process.
Ul/UX is clean, simple, and easy to use from both the admin and participant end."Great Customer Service and Easy to Use Platform"
4.4/5 on G2
The variety of question types available allowed us to gather in-depth insights in a way that was enjoyable for our customers.
There are many features that can help us gain insight in different ways with useful workstreams/workflows to help make use of the information gathered. Full feature set for a reasonable price
The platform was quite intuitive, and I was pleasantly surprised to discover more and more features as I went along. It had just the right amount of cusomisation to fit our needs.
Love the level of customization and question types-we may start using these internally for things during retrospective and internal morale monitoring.
The best thing about this platform is that it offers a very modern style when conducting surveys.
SurveySparrow helps us unify our data collection, consultation review, and staff engagement process.
Why Companies Switch to SurveySparrow?
Learn why companies make the shift to the all-in-one experiencemanagement platform
CX Suite
Start tracking your NPS, CSAT, and CES feedback with the dedicated CX Suite
AI Wings
Quicker survey creation and more using the digital assistant AI Wings
Higher response rate
Achieve a 40% increase in response rates with conversational surveys
Template Library
Easily create stunning surveys with over 1000+ survey templates to choose from
Multilingual Surveys
Automatically translate to over 130+ languages for global reach
Omnichannel Presence
Be where your audience is with various channels like WhatsApp, email, SMS, QR code, and more
Integrations
Salesforce, Tableau, and other vital integration tools supported for seamless data management
Smooth workflows
Automate your survey with workflows, webhooks, and API
Advanced Analytics
In-depth analysis of survey data with extensive reporting
Ticket Management
In-house Ticket management tool to close the feedback loop efficiently
Executive Dashboard
Executive dashboard to share and analyze business metrics
Reputation Management
Monitor and manage online reviews with Reputation management
