SMS Surveys
Get instant feedback. Mobile-first. Fast.
Use Your Own SMS Provider
You pick the gateway. We make it work.
SurveySparrow lets you connect with any SMS provider of your choice using our Target feature. No restrictions. No lock-ins. Bring your preferred gateway and start sending surveys in minutes. Total control, full flexibility.
Conversational Surveys
Ask questions like a human would.
Nobody wants to fill a boring form. That’s why our SMS surveys feel more like chats than checklists. Use conversational forms or chat-style surveys to boost completion rates and get more honest feedback.
Brand Every Touchpoint
White-label your surveys, fully.
Make your brand the hero. Add your logo, use your domain, and apply custom CSS to match your design language. With SurveySparrow, every SMS and survey link feels like it came from you—not a third-party tool.
Smart Customization & Scheduling
Right message. Right time.
Write SMS messages that sound personal. Add names, order numbers, or agent IDs. Test your copy. Then schedule the survey to go out when it makes the most sense—after a delivery, service, or visit.
Real-Time Analytics
Know what’s working. Fix what’s not.
From delivery to response, track every part of your SMS survey journey. Use built-in reports to see where people drop off, what they say, and how quickly they reply. Make smarter decisions, faster.
Built for Mobile, Works Anywhere
Designed for all screens, all users.
SMS Surveys from SurveySparrow work flawlessly on phones, tablets, or desktops. They're responsive, lightweight, and load fast—so anyone, anywhere, can complete them without hassle.
Easy Data Analysis
Turn data Into actionable Insights
Identify trends, uncover patterns, and make smarter decisions. Never miss a chance to analyze customer feedback and improve experiences.
Multi-Lingual Surveys
Survey anywhere, speak every language
Collect feedback with surveys in 130+ languages. Be it at home or abroad, truly connect with your audience and understand their needs.
Versatile Questions and Survey Types
Ask the right question everytime
Craft surveys with 20+ question types. Choose from rating, MCQs, to advanced surveys like NPS and CSAT. Leverage insights to enhance experiences.
Integrate platforms at scale, with ease
From CRMs to automation platforms, integrate your favorite platforms with a click. With our platform supporting 2000+ integrations, we ensure your workflows remain uninterrupted.
