Brand
Take charge of your
brand reputation, everywhere
Turn reviews and social mentions into powerful growth drivers.
Monitor conversations, manage sentiment, prevent reputation
crises, and build unshakable trust—all from a single platform.
trusted by best-in-class brands
Listen to reviews
Ratings & feedback left on official review sites.
Listen on social
Shout-outs and comments left on social networks
Listen to reviews
Ratings & feedback left on official review sites.
Listen on social
Shout-outs and comments left on social networks
Monitor Everywhere
One dashboard for every brand signal
Actionable Insights
No guesswork, just clarity
Alerts
Act fast before issues escalate
93% of customers read reviews
as the first step to research an
unknown company before buying.
Source: Trustpilot
95% of customers say their trust in companies
increases with good online reputation.
Source: Trustpilot
90% of online shoppers have chosen not to purchase from a
company because of its bad reputation
Source: Trustpilot
Reply Automation
Smart replies that feel human
Review Request Campaigns
Turn happy customers into brand advocates
See how we manage your brand
Let’s walk you through a personalized demo.
Showcase Positive Feedback
Amplify trust with social proof
Competitive Benchmarking
Know where you stand—and stay ahead
How top brands elevate their reputation
AB
SurveySparrow's analytics and custom surveys help us better understand customers and enhance our offerings.
Akil KJ Bhat
Product Manager
JB
SurveySparrow is a comprehensive tool that checked every box we needed—functionality, design, and ease of use. Creating surveys is effortless, with endless customization options that perfectly suit our customers across web and mobile platforms. The account-level functionalities, APIs, and Webhooks streamline our operations smoothly, making day-to-day tasks so much simpler. The executive dashboard makes communication and reporting a breeze. I couldn’t be happier with the platform!
Jaris Barojas
IT Specialist, Volkswagen Mexico
BJ
The platform is intuitive. Whenever I've used it, it's been self-explanatory. I personally like the feature where I can get a report created with all the insights coming in one place. It summarizes the whole campaign outcomes. Slicing and dicing data to build different dashboards is also nice.
Bharath J
Associate Director, CS Strategy and Ops at Zluri
GM
We achieved a 16-point improvement in our latest NPS, with 8% of detractors turning into promoters and 8% of passives becoming promoters in just a short time using SurveySparrow. The platform is incredibly easy to use, making survey creation and sharing effortless across channels. One feature that truly stood out for us is CogniVue, which gave us deeper insights into student feedback and sentiment. With real-time data collection, we could reach out instantly and make a real impact. If you're looking to elevate your VoC strategy, we’d 100% recommend SurveySparrow!
Guillermo Hernando Márquez
Customer Listening Analyst at AP LATAM
KW
SurveySparrow is an incredibly dynamic platform with versatile capabilities that have significantly enhanced our customer engagement and boosted response rates. It has streamlined our survey process, enabling us to better understand our customers and act on their feedback quickly. Since implementing SurveySparrow, we’ve seen remarkable improvements, and the overall experience has been outstanding.
Keri Wagner
Customer Success Manager, National Air Cargo
Manage your brand across every major platform
