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AI: Real or Hype? Practical insights for forward-thinking companies

Customer Experience

Is AI living up to the promises of revolutionizing business growth and customer experience, or is it simply another passing trend? In this webinar, we'll cut through the noise to reveal the true value that it can offer to your business. Whether you're curious or skeptical, this session will provide you with clarity on what it takes to build an AI-driven customer experience program.

What you'll learn from this session:

  • Clarifying AI myths vs reality: Debunking marketing hype and understanding the limitations of AI.
  • Practical applications of AI: Insights into how leading companies utilize AI to enhance customer experiences and operational efficiency.
  • Best Practices for AI-driven CX: Discover actionable strategies from industry leaders on implementing AI effectively to optimize customer engagement and satisfaction.
Robin Jose

Robin Jose

Co-founder and CPTO

TAIWA

Viktoria Schweizer

Viktoria Schweizer

Business Development Manager

Cloudstride

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