About

Xayah Consultancy (XC) is a Caribbean-based technology consulting firm headquartered in Kingston, Jamaica, dedicated to helping businesses unlock their potential through tailored digital transformation. Rather than acting as just another vendor, XC positions itself as a true partner — guiding clients end-to-end, from initial strategy through implementation and ongoing support. XC prides itself in delivering right-sized solutions that maximise efficiency, customer engagement, and return on investment.

As an authorised implementation and support partner for a curated portfolio of experience and service management platforms, XC helps organisations across the Caribbean and beyond design, deploy, and continuously optimise the tools that power their customer and employee experience programs. XC is also a member of the Jamaica Technology and Digital Alliance (JTDA) and CARILEC, giving it direct access to the region’s technology and utility sectors — a distinct advantage for organizations looking to expand their footprint in the Caribbean market.

Services Offered

• Business analysis, CX consulting and tech deployment strategy
• SurveySparrow implementation and configuration
• SurveySparrow training and enablement
• Ongoing advisory support