About

Comup is a Mexico-based digital consulting and customer experience solutions company that helps organizations improve customer engagement, feedback management, and business communication through modern SaaS technologies. The company works with businesses across retail, sales, marketing, customer service, and enterprise operations, helping them create more connected and customer-centric experiences.

Comup specializes in CX transformation, customer feedback programs, and digital experience optimization. As a SurveySparrow partner, the company supports organizations in implementing conversational surveys, Voice of Customer (VoC) initiatives, and automated experience management solutions that turn customer insights into measurable business improvements.

Services Offered

• Customer Experience (CX) Consulting & Strategy
• SurveySparrow Implementation & Enablement
• Voice of Customer (VoC) Programs
• Customer Feedback Automation & Analytics
• Omnichannel Survey & Engagement Solutions
• Experience Measurement including NPS, CSAT, and CES Programs