ZOOM

ZOOM helps customers align the contact center with strategic organization goals of increased revenue and decreased customer attrition. Their software captures the true sentiment of customer experiences, providing a true north to guide contact centers in the analysis of people, processes, technologies and assets. To date ZOOM has helped over 2200 customers and partners worldwide, ranging from sub-100 agent contact centers to brands like Amerigas, IBM, Homecredit, Finansbank, Tata Sky, Generali, Allianz, and Vodafone spanning 90 Countries.

Source

https://www.prnewswire.com/news-releases/zoom-international-earns-net-promoter-score-of-86-631050283.html

Headquarter

Franklin, TN

Industry

IT & Services

Business type

B2B

Type

Privately Held

Employee size

51-200

Founded

1999

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