Samsung Electronics

Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Their flagship company, Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media.

Source

https://npsbenchmarks.com/blog/samsung-customer-experience-and-crisis-management

Headquarter

Suwon-Si, Gyeonggi-Do

Industry

Consumer Electronics

Business type

B2C

Type

Public Company

Employee size

10001+

Founded

1969

Net Promoter Score Benchmark

SurveySparrow Powers Your Experiences

More Resources

Net Promoter Score (NPS)

NPS Software helps you identify your loyal customers & their willingness to recommend your brand. Find out your NPS score with SurveySparrow, today!

What is Net Promoter Score (NPS)

A beginner's guide that'll help you understand why Net Promoter Score (NPS) is crucial to your business

Net Promoter Score Calculator

Ever wondered how loyal your customers are to your brand? And how likely are they to recommend you to a friend/colleague? Well, the Net Promoter Score is the finest metric that helps you gauge customer loyalty by leveraging the power of customer referrals and recommendations.

NPS is not just a metric. It is a journey.

Set up an NPS survey, uncover insights, & trigger actions that help your business grow.

Free forever • No Credit card required • Need a Demo?