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Coolblue

Coolblue is one of the largest online shops in the Netherlands & Belgium, and has only one goal: Making customers smile. Some smiles come easily, some take a little extra, but at Coolblue it's all in the details. They charge no shipping costs for their orders. Send their customers a text message as soon as their order has been packed and shipped. Answer all questions on Social Media within 30 minutes. Making customers happy is in our DNA.
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Headquarter

Rotterdam, Zuid-Holland

Industry

Consumer Electronics

Business type

B2C

Type

Privately Held

Employee size

1001-5000

Founded

1999

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Net Promoter Score (NPS)

NPS Software helps you identify your loyal customers & their willingness to recommend your brand. Find out your NPS score with SurveySparrow, today!

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Ever wondered how loyal your customers are to your brand? And how likely are they to recommend you to a friend/colleague? Well, the Net Promoter Score is the finest metric that helps you gauge customer loyalty by leveraging the power of customer referrals and recommendations.

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