CallMiner

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics solution automatically analyzes contacts across all communication channels: calls, chat, email, and social.

Source

https://www.globenewswire.com/news-release/2018/12/11/1665184/0/en/CallMiner-Achieves-Another-Record-Net-Promoter-Score-NPS-of-59-in-2018-Marking-Third-Consecutive-Year-of-Score-Improvement.html

Headquarter

Waltham, MA

Industry

Computer Software

Business type

B2B

Type

Privately Held

Employee size

51-200

Founded

2002

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