Suppose a user initiates a support chat for any query or communication. Once the issue is resolved, and the chat is closed, trigger a survey seeking the feedback. Intercom survey integration helps you to use this feedback to improve customer experience and support.
Send out periodic surveys to your users and gain valuable feedback from your customers. Intercom survey integration helps you collect and use this to polish-up the customer experience you provide. In addition, you can also identify the areas that need improvement in your business and take necessary measures using the Intercom survey merge.
When a new survey response is entered, automatically add the new contact to your Intercom CRM account, with the Intercom survey integration. No more spending time in manually adding each new contact, save precious time and efforts!
Intercom lets you create tags or events for easy sorting of your users. With Intercom survey integration, create tags on Intercom based on survey responses received. Thus easily group your audience and improve the customer experience and support you provide.
Refreshing Messaging Experience
Surveys Right in Your Webpages
Broad Spectrum of Questions
Conditional Question Branching
Friendly User Interface