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Survey tool for Hospitality and Travel Industry

Turn your happy guests and travelers into your best salespersons with SurveySparrow

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Guest feedback and online reviews for the Hospitality and Travel Industry

SurveySparrow helps to know your guests and clients better. Know the pulse of your customers and understand their preferences. But merely knowing customer preferences isn’t sufficient to thrive in this industry; business owners must put themselves in the shoes of the customers to understand their pain points as well. Customer satisfaction surveys packed with amazing features
lets you in on everything you need to keep them coming back. After all, the very essence of the hospitality industry is to ensure that each customer receives the best possible experience and SurveySparrow’s custom make survey platform helps you do just that!

Get More Feedback, Get More Bookings

Get More Feedback, Get More Bookings
COLLECT GUEST FEEDBACK EVEN WITHOUT INTERNET!

No matter how remotely and exotically located your establishment is, collect feedback with offline survey app. Gather guest feedback while it’s fresh even without the internet.

TRIGGER AN SMS SURVEY AT CHECK-OUTS!

Exclusive and happy surprises can make any guest happy. Mark your first interaction with your guest amazing with an SMS triggered to reach at a time your desire.

LEARN FROM YOUR GUESTS WITH ADVANCE REPORTS!

Increase guest satisfaction with easily accessible, information-rich yet straightforward reports. Exceed your client’s expectations with the right information.

Gather Quality Guest Feedback Real-time

Gather Quality Guest Feedback Real-time
DELIVER YOUR GUESTS A UNIQUE SURVEY
DELIVER YOUR GUESTS A UNIQUE SURVEY

From piping to params, the options to make your surveys personalized are many. The multilingual surveys ensure that the surveys are engaging and relevant from start to end.

ACT UPON THE FEEDBACK IMMEDIATELY
ACT UPON THE FEEDBACK IMMEDIATELY

Know when your guest has completed a survey. Get the notification real-time and waste no time on acting upon it. Scheduling the reports to reach you can help you map out guest behavior.

COLLECT INSIGHTFUL GUEST FEEDBACK
COLLECT INSIGHTFUL GUEST FEEDBACK

Let it go beyond ‘Bad-Good-Excellent’. Learn more about your guests’ preferences with a comment section. After all, experiences can’t be measured with just ‘options’.

SurveySparrow For Hospitality and Travel Industry

RESOLVE GUEST FEEDBACKS FASTER

You cannot keep all your guests happy all the time. Mistakes happen, and from time to time, you would be given a down-thumb. Immediate damage control is your only solution then. A survey tool that facilitates real-time interventions helps you contain the issues effectively with minimum time.

RESOLVE GUEST FEEDBACKS FASTER
INTEGRATIONS WITH GUEST MANAGEMENT SOFTWARE

Reaching out to your customers via a single channel limits your survey’s accessibility. The third-party integrations hosted by SurveySparrow lets you collect guest feedback and track your clients using multiple channels. It helps to keep your surveys pleasant and hiccup-free.

INTEGRATIONS WITH GUEST MANAGEMENT SOFTWARE
GROW YOUR BUSINESS WITH INTERNAL SURVEYS

Running behind guest satisfaction, you often undermine the need to make your business stronger internally. Conduct employee satisfaction surveys and advanced report filters to track your progress.

GROW YOUR BUSINESS WITH INTERNAL SURVEYS
CUSTOMIZE THE SURVEYS TO REPRESENT ‘YOU’

Represent your brand as you desire with the high-end customization features available. From vibrant color palettes to interesting survey themes, you have vast and varied options to customize your surveys inside-out.

CUSTOMIZE THE SURVEYS TO REPRESENT ‘YOU’
Get started with the best feedback platform that helps you do your surveys the right way- SurveySparrow!

Wish to choose the best feedback platform for the hospitality industry?

Guest surveys play a pivotal role to help hotels know the many ways in which they can improve the overall experience for their guests. Grab the right feedback platform and set the wheels rolling, right away!

14-Day Free Trial • Cancel Anytime • No Credit Card Required • Need a Demo?