Voice Transcription
Let customers voice their feedback
Rated 4.5
TRUSTED BY BEST-IN-CLASS BRANDS
Capture feedback effortlessly with voice transcription. Boost completion rates by letting customers talk instead of type while you uncover frustrations, celebrate delight, and understand the sentiment behind every response.
Voice to text Transcription
Turn talk into text, instantly
Convert voice into text instantly while customers respond. Save them the effort of typing, and get accurate transcripts you can trust for analysis.
Understand Sentiment
Uncover the sentiment behind the words
Understand sentiment that plain text can’t show. Hear the tone behind the words and understand what your customers truly mean.
Enrich Responses
Let AI turn raw feedback into ready-to-use data
Convert transcribed responses into structured, actionable data with Enrich. Use AI or built-in formulas to analyze sentiment, summarize feedback, and organize responses instantly with no extra tools needed.
Multilingual support
Break Language Barriers Instantly
Let customers respond in any language with multilingual voice transcription. Capture accurate transcripts across languages so feedback stays inclusive, clear, and ready for analysis.
Frequently Asked Questions
In surveys, transcription is the process of converting spoken responses into written text so feedback can be easily analyzed and acted upon.
Voice transcription automatically turns customers’ spoken feedback into accurate text in real time, making responses faster to give and easier to review.
The core steps are:
Capture the audio response.
Convert speech into accurate text.(automatic in SurveySparrow)
Review or analyze the transcribed feedback and act on it.
The purpose is to make spoken input clear, searchable, and ready for analysis helping you understand customer feedback without manually listening to every recording.
