Executive Dashboard
Leverage data to elevate customer experience.
Effortlessly visualize data using AI-powered charts and widgets. Analyze structured and unstructured data to make informed decisions for sustained growth and success.
Data Visualization
Multiple insights. One dashboard.
Unify all your feedback data in one intuitive dashboard with out-of-the-box widgets. Analyze trends and customize visuals to fit your needs for crystal clear business clarity.
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Sentiment Analysis
Decode feedback, drive business growth.
Capture true sentiments across all business touchpoints. Decode language nuances, uncover crucial insights, and transform complex feedback into actionable intelligence.
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In-Depth CX Dashboard
CX metrics to scale success.
Understand your CSAT, NPS, and CES metrics at every touchpoint with custom journey mapping. Make clear strategic decisions to improve customer retention and loyalty.
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Live TV Dashboard Display
Broadcast real-time insights instantly.
Get everyone on the same page with real-time business insights displayed right on your TV dashboard. Align your teams towards common goals.
Anomaly Detection
Stay informed, take swift action.
Get notified each time your key metrics fluctuate. Easily configure custom notifications into your existing workflows such as Slack and MS Teams.
Custom Metrics
Tailor KPIs for clear, targeted results.
Customize KPIs to perfectly align with your unique goals. Easily create, track, and modify metrics that matter most to your business.
Location-Based Data Access
Focused data views for strategic vision.
Tailor access by role and region instead of taking a one-size-fits-all approach. Give every team member only what they need - no more multiple dashboards, just relevant data for efficiency.
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CogniVue
Discover hidden insights with CogniVue.
Go from unstructured feedback to precise, actionable insights with advanced text analytics. Understand the key drivers behind every customer sentiment.
Feedback Density & Trends
Spot improvements with Heat maps.
Turn your low-performing stores into high-performing stores. Identify, compare, and analyze trends in specific locations to steer your business forward.
Close the Loop
Fix problems. Prevent future incidents.
Proactively solve customer issues and spot trends to stop them from happening again. Create and assign close looping or service recovery tasks for teams.
Integrate platforms at scale, with ease
From CRMs to automation platforms, integrate your favorite platforms with a click. With our platform supporting 2000+ integrations, we ensure your workflows remain uninterrupted.