Ellipsia is a consulting firm specialized in digital transformation, with core expertise spanning Unified Workplace, New Ways of Working, IT Mergers & Acquisitions, and Artificial Intelligence . They help organizations align their information systems and ways of working with the evolving demands of cloud adoption, AI integration, and hybrid work models.
Combining deep technical and business expertise, Ellipsia delivers pragmatic, accessible, and value-driven support. Beyond its permanent consulting team, the firm draws on a community of specialized partners and technological transformation experts, enabling it to mobilize the right skills for each client engagement. Their structured approach covers the full transformation lifecycle, from maturity audits and strategy definition through to implementation and change management.
Paris, France
B2B
Industry
Business Consulting and Services
Use Case
CX
We achieved a 10X improvement in assessment turnaround time while significantly enhancing the quality and precision of the data we collect. SurveySparrow has become a strategic enabler in how we evaluate AI readiness for our clients, allowing us to run complex, robust questionnaires and deliver immediate, actionable insights. It integrates naturally into our structured assessment approach, helping us move faster, make more informed decisions, and ensure our AI transformation recommendations are grounded in reliable, high-quality data.
Alejandro D.
Artificial Intelligence Consultant at Ellipsia
Ellipsia’s thoughts on AI and digital transformation
COVID changed the way organizations work almost overnight. Teams moved from physical offices to remote and hybrid environments, increasing the need for secure, flexible, and always-connected systems that support collaboration from anywhere.
At the same time, AI has taken center stage in business conversations. Companies are actively exploring how it fits into their operations, but they are at very different stages of adoption. Some are advanced and structured, while others are still experimenting. In this rapidly shifting landscape, organizations are seeking clarity on where they stand, how ready they are, and how technology can support real business outcomes rather than just innovation for its own sake. Ellipsia’s AI practice helps organizations navigate this complexity by identifying high-value processes for automation, selecting the right tools, and measuring ROI.
Goal
As part of its consulting practice, Ellipsia set out to create a more robust and scalable way to assess AI preparedness and technology readiness across diverse client organizations. As a consultancy focused on long-term client engagements, they needed a secure, intuitive, and mobile-optimized platform that could capture precise data, deliver quick insights, and align with their focus on clarity, reliability, and human-centric transformation.
Ultimately, the goal was to collect high-quality data faster and clearly understand each organization’s preparedness, enabling more targeted consulting recommendations and better decision-making.
Challenges
Before adopting a dedicated survey platform, Ellipsia relied heavily on manual interviews and call-based assessments to gather client insights. While this approach allowed for depth, it was time-intensive, difficult to scale, and created delays in analysis and feedback delivery. Given that their engagements involve complex, high-precision questionnaires, the manual process also limited their ability to efficiently structure, standardize, and post-process responses.
They also faced challenges in minimizing client effort. Live interviews often introduced peer pressure and time constraints, which could impact the accuracy and thoughtfulness of responses. Clients needed the flexibility to reflect, revisit questions, and respond at their own pace, something the existing approach could not consistently support.
Additionally, generic survey solutions lacked the advanced logic, matrix-style questions, and post-processing capabilities needed to map nuanced organizational maturity and technology adoption stages– a critical input to Ellipsia’s audit and strategy work.
Solution
Ellipsia integrated SurveySparrow into its assessment methodology, using the platform’s intuitive survey builder to design structured, easy-to-follow questionnaires that measure clients’ AI readiness across multiple dimensions. Features like matrix questions, conditional logic, and customizable paths helped them capture complex inputs in a clear and organized way.
They also used formulas and scoring logic within the platform to calculate an AI readiness score for each client, making it easier to quantify preparedness and maturity levels in a structured manner. The platform’s reporting capabilities then helped the team quickly analyze responses and turn them into meaningful, insight-driven outputs that feed directly into Ellipsia’s strategic recommendations
Additionally, the mobile-optimized experience allowed clients to complete detailed surveys at their own pace, while the responsive, human support reduced the learning curve and enabled smooth adoption within their consulting workflow.
How we hit the mark
Advanced question types
Conditional logics
Reports and dashboards
Dedicated support
Results
With SurveySparrow, Ellipsia significantly improved the efficiency and impact of their assessments. They saved up to 10x the time previously spent on creating surveys, allowing the team to focus more on analyzing results and shaping strategic recommendations.
The structured, mobile-optimized surveys helped clients respond at their own pace, producing more accurate and reliable data. This gave Ellipsia a clearer understanding of each organization’s AI preparedness, technology adoption, and readiness for transformation.
By generating reports quickly, the platform enabled Ellipsia to map client maturity levels, identify gaps, and tailor transformation roadmaps. Faster, dependable analysis made engagements more focused, value-driven, and impactful.
From the client's perspective, this system provided clients with a transparent view of their current capabilities and areas for growth, helping them understand their readiness and plan next steps with confidence.
Looking ahead, Ellipsia is planning to expand the use of SurveySparrow across other areas of its consulting practice to further streamline processes and drive value-led initiatives.
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