Twilio
Twilio is a cloud communications platform as a service (CPaaS) that empowers allows software developers to programmatically make & receive phone calls, send & receive text messages, and perform any communication functions.
Twilio Survey Integration: Use Cases
Twilio survey integration lets you incorporate survey sharing with your SMS provider. Send surveys via SMS, deliver personalized messages to customers, and trigger feedback surveys when a Twilio call ends.
Trigger an SMS on receiving new survey responses
Trigger an SMS to customers automatically on receiving survey responses. Thank your customers for their time & valubale inputs with personalized messages with Twilio Survey integration.
Share surveys from Twilio's SMS provider
Share SMS surveys from Twilio and track the status of SMS shares using SurveySparrow's Target logs. Reach your customers in the most convenient way, with Twilio Survey integration.
Trigger feedback survey when a call in Twilio ends
Trigger a feedback survey to customers once a call ends. Timing is everything, and with Twilio Survey integration, capture customers' feedback at the right time.
