What is SFTP?

The Secure File Transfer Protocol (SFTP) is a network protocol that enables secure file transfer and access. With inbuilt authentication and data encryption, SFTP protects sensitive information against unauthorized access. You can perform regular file operations on a remote server and manage data without any security risk. It’s a go-to solution for highly regulated industries that deal with huge amounts of sensitive information, like healthcare and finance.

SurveySparrow has native support for SFTP, allowing users to import contacts and export responses.

What is contact importing from SFTP server app?

Using SurveySparrow's native SFTP server app, you can add your contacts through the SFTP server effortlessly. You can import the contacts in bulk and schedule contact synchronization at your convenience. With secure Simple File Transfer Protocol (SFTP) protocols in place, you can rest assured about your data security and stay General Data Protection Regulation (GDPR) compliant.

Import contacts from SFTP server app: use cases

Bulk contact import

Users can import large lists of contacts from their SFTP server into SurveySparrow. It’s beneficial for sending surveys to a predefined audience, whether for customer feedback, employee engagement surveys, or market research. It streamlines the process of setting up your surveys and sending them to the right people.

Data synchronization

Maintaining up-to-date contact information is crucial for effective survey distribution. You can schedule contacts’ data sync between SurveySparrow and your sources, such as a CRM system or a database. The automation ensures that you're always reaching out to your audience without the hassle of manual data entry.

What is Response Exporting to an SFTP server app?

SurveySparrow's native SFTP server app allows users to export their survey responses to an SFTP server, either all at once or via scheduled exports. With this functionality, users can protect sensitive customer data, stay compliant with relevant regulations and manage it with minimal manual effort.

Exporting Responses to SFTP Server app: use cases

Bulk exports

Users can export large volumes of survey data with sensitive information to an SFTP server. They can also apply filters to ensure that only specific responses get exported. This eliminates the risk of data breaches, while ensuring compliance with data privacy regulations such as General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Scheduled exports

Instead of manually exporting responses, users can automate the process by scheduling exports on a preferred cadence, along with the same filters described above. Thus their data stays secure, without them having to go through the same set of steps repetitively.