Launched in 2002, LiveChat is a SaaS platform that works online. In addition to providing help desk software & online chat, LiveChat also shows web analytics capabilities and brings all sales & customer activities under one platform.
LiveChat Survey Integration: Use Cases
LiveChat survey integration helps you to gain rich insights, and provide the best-in-class customer support. Trigger a CSAT survey when a chat is closed, gather contact information from Lead Generation surveys, and trigger a survey when a ticket is created.
Trigger a CSAT survey when a chat is closed
Trigger a CSAT survey when a chat is closed in LiveChat. Gain insights about your customers' experience, rectify incoming issues, and reduce customer churn, with LiveChat survey integration.
Trigger a survey when a new ticket is created
Trigger a survey once a new ticket is created in LiveChat. Gather details about customer issues, and eliminate problems at the earliest with LiveChat survey integration.
Trigger a Lead Generation survey when a new visitor arrives
Trigger a Lead Generation survey once a new visitor arrives on your website. Collect contact information easily, with LiveChat survey integration.
Easy to create. Easy to set-up.
And 40% more responses.GET STARTED