Supercharge Zendesk with SurveySparrow Integration
Turn Every Support Interaction into Actionable Insights
Connect SurveySparrow with Zendesk to collect customer feedback automatically, close loops faster, and boost customer satisfaction.
Connect SurveySparrow with Zendesk to collect customer feedback automatically, close loops faster, and boost customer satisfaction.
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With SurveySparrow's Powerful Zendesk Integration, You Can
With SurveySparrow's Powerful Zendesk Integration, You Can
SurveySparrow
Zendesk
See How It Works in Minutes
Connect customer website, product, and service-related activities to feedback data from every channel and touchpoint.
Share surveys anywhere
WhatsApp, website, SMS, App, Social media-Facebook, Twitter, QR Code
- Automate CX with ease
- Set up workflows to automate your survey
- Set up conditions to trigger the survey
- Automate follow-up surveys
- Set tags for responses
Experience amplified
Measure customers delight!/Measure customer experience
- Measure NPS, CES and CSAT easily
- Get a comprehensive customer profile
- Get an in-depth analysis of CX data
Close the Loop Seamlessly
- Measure satisfaction when ticket is closed/updated/escalated
- Send follow-up emails to identify pain-points
- Alert teams for faster action and close the feedback loop
Feedback from real users!
Helps us manage our clients, keep track of registrations, update CRM info, quizzes, and more.
4.4/5 on G2
The best thing about this platform is that it offers a very modern style when conducting surveys.
Customisation ability with Zendesk was really good." add this to one of the review
The conversational interface is super fun to work with. Since I’ve started using SurveySparrow, I'm getting higher response rates and quality feedback.
The reporting available is out-of-box, far better than what’s available out there. Their customer support is super awesome and promptly available when needed.
The best part is the ability to connect low ratings directly to our ticketing system Zendesk. Has been very valuable and reduces hours of manual work.
Love the level of customization and question types - we may start using these internally for things during retrospective and internal morale monitoring.
Helps us manage our clients, keep track of registrations, update CRM info, quizzes, and more.
4.4/5 on G2
The best thing about this platform is that it offers a very modern style when conducting surveys.
Customisation ability with Zendesk was really good." add this to one of the review
The conversational interface is super fun to work with. Since I’ve started using SurveySparrow, I'm getting higher response rates and quality feedback.
The reporting available is out-of-box, far better than what’s available out there. Their customer support is super awesome and promptly available when needed.
The best part is the ability to connect low ratings directly to our ticketing system Zendesk. Has been very valuable and reduces hours of manual work.
Love the level of customization and question types - we may start using these internally for things during retrospective and internal morale monitoring.
Why Companies choose SurveySparrow over Zendesk Survey?
Be where your audience is with various channels like WhatsApp, email, SMS, QR code, and more
In-house Ticket Management tool to close the feedback loop efficiently
Executive Dashboard to share and analyze business metrics
Start tracking your NPS, CSAT, and CES feedback with the dedicated CX Suite
End-to-end implementation support
Uncompromising security and compliance
40%
increase in response rate with conversational surveys
1000+
stunning survey templates to choose from
30+
vital integration tools supported for seamless data management
130+
languages for global reach with Auto-translate
Why Choose a Dedicated Survey Tool Over Zendesk Survey?
Pricing
Ease of Use
Customization
Support
Dedicated CSM
Best Suited for
Save 90% with our custom pricing
Intuitive and user-friendly interface for survey creation and management
Extensive customization (white-labeling, branding, CSS, custom domains)
Onboarding and 24/5 Support included with every license
Included with every license
Businesses of all sizes
Complicated pricing with multiple add-ons and hidden costs.
Complicated UI with a steep learning curve
Limited - Basic templates, no branding control
Support availability varies by subscription level
CSM are typically assigned to enterprise-level customers
Small teams needing basic post-ticket feedback
Pricing
Save 90% with our custom pricing
Complicated pricing with multiple add-ons and hidden costs.
Ease of Use
Intuitive and user-friendly interface for survey creation and management
Complicated UI with a steep learning curve
Customization
Extensive customization (white-labeling, branding, CSS, custom domains)
Limited - Basic templates, no branding control
Support
Onboarding and 24/5 Support included with every license
Support availability varies by subscription level
Dedicated CSM
Included with every license
CSM are typically assigned to enterprise-level customers
Best Suited for
Businesses of all sizes
Small teams needing basic post-ticket feedback
Confused About Your Next Step? Let Us Help You Decide
Mikhil Mathew
Yes! You can set up automated surveys triggered by Zendesk events like ticket closures, agent updates, or customer feedback requests. This helps gather real-time feedback without manual intervention.
Transform Feedback into Success. Try SurveySparrow today.
