Know what your customers think about your company, how satisfied they are with your products or services, how they compare your company with competitors, what they desperately miss in your package, and more.
Find out how likely your customers would recommend your company to their colleagues or friends, and the reasons to recommend or not to recommend. Rectify the disapprovals and improve NPS.
SurveySparrow turns interactions into the likes of a personal conversation. Whenever your customers wish to connect with you, start conversing with them. Make them feel that you care about what they have to say.
You talk to your customers, you build your brand. With our feature-rich platform, you can communicate with your customers across multiple channels. You can pick the right channels wherever your audience are.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.