Customer Pulse Surveys

Turn customers into
brand ambassadors.

SurveySparrow helps you measure your customer satisfaction index. With the world’s most engaging platform, you can figure out the flaws and improve the quality of your products and services, by collecting feedback from your customers and analysing deep insights from them. SurveySparrow’s Conversational UI is optimised for mobile, tablet and desktop screens, to get surveys done wherever your customers are.

Customer Satisfaction Index by SurveySparrow

Sense Customer Satisfaction

Know what your customers think about your company, how satisfied they are with your products or services, how they compare your company with competitors, what they desperately miss in your package, and more.

Improve
Net Promoter Score®

Find out how likely your customers would recommend your company to their colleagues or friends, and the reasons to recommend or not to recommend. Rectify the disapprovals and improve NPS.

Check Net Promoter Score with SurveySparrow
Care For Your Customers with SurveySparrow

Let Your Customers Know You Care For Them

SurveySparrow turns interactions into the likes of a personal conversation. Whenever your customers wish to connect with you, start conversing with them. Make them feel that you care about what they have to say.

Improve Your Business From Customer Feedback

You talk to your customers, you build your brand. With our feature-rich platform, you can communicate with your customers across multiple channels. You can pick the right channels wherever your audience are.

Improve Your Business with SurveySparrow

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.