Track and monitor the NPS trends over the day, week, month, or year. Get the number of promoters, passives, and detractors to identify at-risk customers instantly. Filter feedback and perform in-depth analysis.
Schedule surveys for periodic intervals. Configure the survey settings once and forget about it. Set up a cyclic feedback system. Automate the process; save your time and efforts.
Automate actionable workflows. Share follow-up emails to customers based on score, responses, or any parameter. Notify your team via Slack, create tickets to address & track issues, or share survey data to another service via webhooks.
Uncover deeper insights by sorting your NPS using custom fields like location, date of feedback submission, etc. Segment your customers instantly and adopt different follow-up strategies.
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Net Promoter® and NPS® are registered trademarks and Net Promoter Score and Net Promoter System are trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.