Net Promoter Score®

Turn customers
into promoters

Provide a flawless customer experience using Net Promoter Score.

Grow your business with a continuous feedback loop

Listen, improve, analyze, and grow with Net Promoter Score.

Make NPS a business routine

Track NPS over time and monitor it continuously.

Track NPS trend with the dashboard

Track and monitor the NPS trends over the day, week, month, or year. Get the number of promoters, passives, and detractors to identify at-risk customers instantly. Filter feedback and perform in-depth analysis.

Collect feedback from your customers periodically.

Collect Feedback Periodically

Schedule surveys for periodic intervals. Configure the survey settings once and forget about it. Set up a cyclic feedback system. Automate the process; save your time and efforts.

Automate workflows using Webhooks and alerts.

Automate Workflows with Webhooks & Alerts

Automate actionable workflows. Share follow-up emails to customers based on score, responses, or any parameter. Notify your team via Slack, create tickets to address & track issues, or share survey data to another service via webhooks.

Segment Customers

Segment audience with custom fields

Uncover deeper insights by sorting your NPS using custom fields like location, date of feedback submission, etc. Segment your customers instantly and adopt different follow-up strategies.

Integrate with your day-to-day applications easily.

Integrate with any
day-to-day app of yours

Create workflows using webhooks.

Webhooks

Connect different apps using API

API

Integrate different applications using Zapier.

Zapier

Create efficient workflows and execute tasks.

Workflows

A Quick Peek at the Reviews

Head over and read through what users say about us!

You’re in good company

Read all about how Heat + Deloitte Digital effortlessly de-cluttered their data collection using SurveySparrow.

"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing..."

Read the story
Know how wydr increased their customer engagement by 20% with SurveySparrow.

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent..."

Read the story
Learn how SPB web solutions increased qualified prospects with SurveySparrow.

"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an efficient way..."

Read the story
Read all Stories  

Net Promoter® and NPS® are registered trademarks and Net Promoter Score and Net Promoter System are trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.