#CX & Feedback Solutions for Zendesk
Drive Zendesk surveys with SurveySparrow to enhance customer experience
Turn your data into actionable insights. Connect Zendesk and SurveySparrow for elevated feedback collection and CX success. Enjoy a cost-effective feedback management experience now!
15000+ Customers use SurveySparrow to refine Customer Experience
A 360° Customer Experience
Connect customer website, product, and service-related activities to feedback data from every channel and touchpoint.
Share surveys anywhere
WhatsApp, website, SMS, App, Social media- Facebook, Twitter, QR code
- Automate CX with ease:
- Set up workflows to automate your survey
- Set up conditions to trigger the survey
- Automate follow-up surveys
- Set tags for responses
Experience amplified
Measure customer delight!/Measure customer experience
- Measure NPS, CES and CSAT easily
- Get a comprehensive customer profile
- Get an in-depth analysis of CX data
Close the Loop Seamlessly
- In-house ticket management to resolve issues immediately
- Identify promoters and detractors easily
- Executive Dashboard for a birds-eye view of metrics
SurveySparrow is a great tool that allows you to customize a lot of different elements and can integrate into other platforms
4.4/5 on G2
The conversational interface is super fun to work with. Since I’ve started using SurveySparrow, I'm getting higher response rates and quality feedback.
The reporting available is out-of-box, far better than what’s available out there. Their customer support is super awesome and promptly available when needed.
Helps us manage our clients, keep track of registrations, update CRM info, quizzes, and more.
Love the level of customization and question types - we may start using these internally for things during retrospective and internal morale monitoring.
The best thing about this platform is that it offers a very modern style when conducting surveys.
SurveySparrow helps us unify our data collection, consultation review, and staff engagement process.
Supercharge Zendesk with our next-level survey software!
Run Customer Experience surveys where you need them
Integrations
Integrate with third-party apps to enjoy all the benefits in one platform. Automated and always on!
Frequently Asked Questions (FAQs)
SurveySparrow's integration with Zendesk allows for automatic syncing of survey data into your Zendesk account. This integration seamlessly transfers responses from surveys conducted on SurveySparrow directly into Zendesk, enabling efficient data management and enhanced customer insights.