#CX & Feedback Solutions for Salesforce

Drive Salesforce surveys with SurveySparrow to enhance customer experience

Transform your data into actionable insights. Connect Salesforce and SurveySparrow for elevated feedback collection and CX success. Enjoy a cost-effective Salesforce survey experience now!

A personalized walkthrough by our experts. No strings attached!

15000+ Customers use SurveySparrow to refine Customer Experience

A 360° Customer Experience

Connect customer website, product, and service-related activities to feedback data from every channel and touchpoint.

Share surveys anywhere

WhatsApp, website, SMS, App, Social media- Facebook, Twitter, QR code

Automate CX with ease
Set up workflows to automate your survey
Set up conditions to trigger the survey
Automate follow-up surveys
Set tags for responses

Experience amplified

Measure customer delight!/Measure customer experience:

Measure NPS, CES and CSAT easily
Get a comprehensive customer profile
Get an in-depth analysis of CX data

Close the Loop Seamlessly

In-house ticket management to resolve issues immediately
Identify promoters and detractors easily
Executive Dashboard for a birds-eye view of metrics

Surveys Sparrow has really simplified the process of connecting to salesforce

4.4/5 on G2

Being able to integrate with salesforce saves me ton of time, since I can track all my survey responses without leaving my salesforce account.

Our organization distributes many different surveys to prospective customers, and when they submit their responses, We are able to map their information into Salesforce.

The integrations with Salesforce & Slack are a breeze. The reporting available out-of-box far better than what available out there. Their customer is super awesome and promptly available when needed.

Love the level of customization and question types - we may start using these internally for things during retrospective and internal morale monitoring.

The best thing about this platform is that it offers a very modern style when conducting surveys.

SurveySparrow helps us unify our data collection, consultation review, and staff engagement process.

Why Companies Switch to SurveySparrow?

Learn why companies make the shift to the all-in-one experience management platform

Start tracking your NPS, CSAT, and CES feedback with the dedicated CX Suite
Quicker survey creation using AI Survey generator
Achieve a 40% increase in response rates with conversational surveys
Easily create stunning surveys with over 700+ survey templates to choose from
Automatically translate to over 70+ languages for global reach
Be where your audience is with various channels like WhatsApp, email, SMS, QR code, and more
Salesforce and other vital integration tools supported for seamless data management
Automate your survey with workflows, webhooks, and API
In-depth analysis of survey data with extensive reporting
In-house Ticket management tool to close the feedback loop efficiently
Executive dashboard to share and analyze business metrics
Monitor and manage online reviews with Reputation management

Run Customer Experience surveys where you need them

Integrations

Integrate with third-party apps to enjoy all the benefits in one platform. Automated and always on!

Frequently Asked Questions (FAQs)

SurveySparrow is very cost-effective compared to Salesforce Feedback Management. It boasts a user-friendly interface, making survey creation a breeze. Its smart survey automation ensures timely feedback collection, while conversational surveys lead to a remarkable 40% increase in response rates. With 700+ versatile survey templates and support for over 70+ languages, SurveySparrow offers unmatched customization and global reach. Moreover, its seamless integration with Salesforce and other essential tools ensures your data stays centralized, providing a comprehensive feedback management solution that empowers data-driven decision-making and fosters stronger customer relationships. The in-house ticket management system helps resolve issues and effectively close the feedback loop.

Transform Feedback into Success. Try SurveySparrow today.