Improve brand loyalty with easy-to-use NPS Software

Create better experiences as they happen and close the loop feedback seamlessly with the best NPS Survey Platform.

100,000+ Customers use SurveySparrow
to refine experiences

Why SurveySparrow

Sentiment Analysis & Wordcloud

Decode customer sentiments easily with sentiment analysis. Pick out their insights and get a word cloud to have a clear & concise understanding of the loyalty factor.

Easy Audience Management

Very often, as the number of active customers increases, companies find it difficult to handle them and eventually stop doing so, leading to customer churn. The audience management feature offered by our NPS Platform helps categorise your customers into various groups and follow-up with them differently.

Integrates with your Tech Stack

Connect the applications you use with your NPS platform using webhooks, APIs, workflows, or the popular Zapier Integrations.

Comprehensive Dashboards and Conclusive Reports

Closely watch and analyze critical business metrics over any period of time in one click. Get ongoing improvement right, with Journey Charts.

Here’s How SurveySparrow Can Help Your Business

Uncover deeper insights by sorting your Net Promoter Score using custom fields like location, date of feedback submission, etc. Segment your customers instantly and adopt different follow-up strategies. With our NPS platform, it’s as easy as things can get.

Interested in Evaluating SurveySparrow?

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Save upto 50%

Quarterly
Yearly
BASIC

All the integral features to get started with data collection

$USD

Per Month

Responses / Month

Email Shares / Month

What happens when I hit the responses limit?
Once you reach your responses limit, you will be charged on a per-response basis. To view detailed pricing, click here

1 user included

Unlimited Questions

Display Logic

Skip Logic

Scoring

10,000 Contacts

Share Via Email, Social Media, Email Embed, Web URL

Schedule Close Date

Phone Number Validation

Data Exports (CSV, PDF, XLS)

Generate Custom Charts & Reports

500 APIs Per Day

Google Sheets Integration

Facebook Pixel Integration

FREE

Everything you need to set your survey project in motion. Get a feel of the tool.

Get started at

$USD

100 Responses / Month

100 Email Shares / Month

Three Active Survey Projects

10 Questions Per Survey

Classic & Chat Surveys

Self Notifications

Custom Reports Filter

Workspaces

Share Via Link, Embed, QR Code, Email

Response Notifications

Embedded Survey

1500+ App Integrations With Zapier

100 APIs Per Day

Microsoft Teams Integration

Google Analytics Integration

Slack Integration

Elite
Elite

Opted by businesses looking for a custom solution.

Contact us for custom pricing

Everything in Enterprise +

Above 100k Responses/ Month

More than 10 Users

Custom Data Center

IP Whitelisting

Sub-Account Management

Single Sign-On (SAML)

Custom API Limits

Custom Billing

Mutual NDA

Dedicated Customer Success Manager

Audit Log

HIPAA Compliance

Business

Perfect for small teams. Premium features to grow your business seamlessly.

$USD

Per Month

Responses / Month

Email Shares / Month

What happens when I hit the responses limit?
Once you reach your responses limit, you will be charged on a per-response basis. To view detailed pricing, click here

2 Users Included

White Labelling

Upload Logo & Fav Icon

Add Logo To Reports

Smart Contact List

Case Management

Share Via Email, Social, Email Embed, Link, QR Code, SMS and Portal

Sentiment Analysis

Constant Sum

Group Rank

Photo capture

Custom CSS

Edit Survey Responses

1 Free Custom SSL

File Upload

Custom Domain Name

Export To SPSS

24/5 Email & Chat Support

Phone Support

Multi-Lingual Surveys

1000 APIs Per Day

Custom Workflows

Share Reports As Links

Survey Redirects

Multiple Thank You Pages

Variables/Hidden Fields

Question & Answer Piping

Randomization

Accept Payments

Customizable Email Templates

Send Reminders

Expressions

Cross Tabulation

Recurring Surveys

Password Protected Surveys

Send Copy of Responses

Social Meta Tags

monday.com Integration

HubSpot Integration

ActiveCampaign Integration

AWeber Integration

Mailchimp Integration

Slack Integration

Google Analytics Integration

Google Tag Manager Integration

Google Sheets Integration

Microsoft Teams Integration

Zendesk Integration

MOST POPULAR
CX Enterprise

Opted by businesses looking for a custom solution.

Contact us for custom pricing

Everything in Premium +

NPS, CSAT and CES Surveys

Unlimited CX Projects

More than 30k Responses / Month

More than 10 Users

Custom Data Center

IP Whitelisting

Executive Dashboard

Sub-Account Management

Single Sign-On (SAML)

Custom API Limits

Custom Billing

SMTP Relay

Mutual NDA

Dedicated Customer Success Manager

Password Policy

Audit Log

HIPAA Compliance

Power BI Integration

Salesforce Integration

CX Basic

Perfect for SMBs. Unleash the true power of CX. Maximize efficiencies.

$USD

Per Month

Responses / Month

Email Shares / Month

What happens when I hit the responses limit?
Once you reach your responses limit, you will be charged on a per-response basis. To view detailed pricing, click here

NPS, CSAT and CES Surveys

Three Active CX Projects

2 Users Included

10,000 Contacts

Advanced Follow-Up Question

Default Workflows

Smart Contact List

5 Widgets

Share Via Email, In-App, Web Link, Email Embed, SMS

Tags & Themes

Webhooks

1000 APIs Per Day

Data Exports (CSV, PDF, XLS)

Multi Lingual Surveys (Manual)

Facebook Pixel Integration

Google Analytics Integration

Google Tag Manager Integration

Google Sheets Integration

ActiveCampaign Integration

CX Free

For early-stage start-ups. Your first step towards, building a brand.

Get started at

$USD

100 Responses / Month

NPS, CSAT and CES Surveys

One Active CX Project

1000 Contacts

Contacts Submission History

Insightful Dashboard

1500+ App Integrations With Zapier

3 Widgets

Share Via Link, Embed

100 APIs Per Day

Embedded Survey

Microsoft Teams Integration

Google Analytics Integration

Slack Integration

You only pay for the subjects being evaluated.
It’s free for everyone else!

360 ASSESSMENTS

Simplify performance reviews. Create people development plans.
Build a winning team!

$USD

Per Subject

Est. cost for subjects

2 Admin Users

CSS Customization

Personal Development Plans

Self, Peer, Manager & Custom Reviews

Automated & Manual Reminders

Set Auto-Close Date

Survey Scheduling

Dedicated Customer Success Manager

Webhooks

Employee Friendly Feedback Reports

Employee Portal

Download Responses as .CSV & .XLSX

Bell Curve Dashboard

Manager Dashboard

Smartlists

Badges of Appreciation

Source of encouragement to our passion, to deliver nothing but WOWs.

Crozdesk Leader - Employee Engagement 2021
G2 Leader Winter 2021
Top 100 Fastest Growing Products 2021
Capterra Shortlist 2021
Softwareworld Top Rated 2021

Integrates into your application ecosystem

HubSpot
Zendesk
Slack
Intercom
Zapier
Salesforce
Mailchimp

Don’t just take our word for It

You are in mighty good
company

100,000+

Customers

149+

Countries

86+

Languages

Try for free
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