Engaged employees are productive hard workers who are positive and passionate about their organization. They not only value their organizational culture but also provide value to the customers. After all, happy employees equal happy customers right! Which is why we’ve carefully curated this blog that stresses on how important employee satisfaction around the workplace and how employee engagement survey questions help you in the long run. Let’s take a look at why employee engagement surveys and employee experience management are crucial.
Understanding employees is the primary key to growing your business. But you won’t be able to understand your employees if you don’t know about them. And the best way to know your employee is by asking the perfect survey questions at the right time of their employee journey map. This guide will give you an overall idea about different types of employee survey questions you can ask to maximize engagement and boost satisfaction.
So without further ado, let’s dive in!
Is there a perfect Employee Engagement Survey Question?
Ah, we get it…nothing’s perfect. But near perfect employee engagement survey questions will help you to get real-time insights and crucial information about your employees. A good quality engagement survey question will have some significant metrics:
- The questions will increase the motivation levels of your employee
- The questions will align organizational goals with your employee’s understanding.
- Questions that’ll help you build employee productivity
Employee engagement surveys will boost employees morale and team productivity. It will sustain a positive work culture and create a win-win situation for you and your employees.
Employee Engagement Survey Question Types
Before we discuss our list of 12 amazing employee engagement survey questions, here is a list of five different types of online survey questions, with few examples:
- Open-ended questions
- Multiple Choice Question
- Image Choice Questions
- Rating Questions
- Opinion Scale Questions
1. Open-ended questions
Open-ended or text input questions allows your employee to answer survey questions by typing. In other types of survey questions, the responses are pre-selected, for example, Likert scale questions, multiple-choice questions, etc. Open-ended questions are best to gather qualitative data. With these types of survey questions, you can know your employees’ feedback in their own words.
Here are some examples of open-ended questions:
- What do you feel about our learning and development programs?
- If we could change just one thing about our company, what would it be?
You can use open-ended questions to learn about the needs and expectations of your employee from the company. Open-ended survey questions are effective when you start taking surveys for the first time. When you don’t have enough information about your employees, you can conduct these surveys to know about them.
But there are a few drawbacks in using these kinds of questions, including:
- Employees are less likely to answer open-ended questions, as they require more effort and time to answer than a simple yes-no question.
- It can be challenging to analyze the results of open-ended surveys.
- Multiple open-ended questions will bore your employees, and they might give less useful answers.
2. Multiple Choice Question
Multiple-choice questions are most popular among all the employee surveys. These types of questions allow you, the employee, to select an answer from a list of multiple options. Mostly used in quizzes and texts multiple-choice survey questions help to analyze data efficiently. With these kinds of employee engagement survey questions, you can provide a more effortless and engaging survey-taking experience to your employees.
Here is an example of a multiple-choice question:
Multiple choice questions are easy-to-use, and you can analyze the data correctly with graphs and charts. However, the only drawback in a multiple-choice question is that they limit the answers in a specific list of options.
For instance, in the above example, there are four options available. Now, if someone wants the company to focus on a different aspect to improve, they won’t tell about it.
You can solve this issue by mixing up the multiple-choice question with an open-ended question. In this way, your employees can share their answer that isn’t available on the list. Here’s how:
Of the following, choose the aspects that you think the company needs to improve on.
- Career Development
- Company Culture
- Other (allows open-ended answer)
3. Image Choice Questions
If you want to make your employee engagement survey questions more engaging and exciting, you can use the image choice questions. With these types of employee engagement surveys, you can add images to make the questions appear appealing.
Here is an example of an image choice question:
Image-choice questions will give your employees a break from the boring text type surveys. And you’ll be able to measure employee satisfaction without any hassle.
4. Rating Questions
If you want to conduct an employee opinion survey, then rating questions will be the best pick. Using ratings, you can ask your employees to rate your company’s services, employee management, or employee benefits programs.
You can evaluate the answers in real-time with employee feedback surveys. This will help you to determine the NPS or Net Promoter Score®. NPS surveys help you understand how likely your employees are to suggest your company as a great place to work.
Here is one more example of the rating question that you can use for your employee engagement surveys:
How would you rate the quality of our employee experience management programs?
5. Opinion Scale Questions
The opinion scale, aka ordinal questions, is a typical 0-10- point scale that shows your employee’s reaction or the level of agreement or disagreement with a statement. The Net Promoter Score questions are perfect examples of rating scale questions.
If you want to add numerical value to your employee engagement survey questions, you can use opinion scale questions. These survey questions are also significant to measure employee satisfaction and engagement.
SurveySparrow is one of the finest survey software that allows you to gauge employee journey with engaging online surveys. With SurveySparrow’s help, you can craft, send, and analyze online surveys to collect useful employee feedback to build a better workplace culture.
The platform supports multiple employee engagement surveys types that help to craft attractive and useful online surveys within the snap of a finger!
12 Employee Engagement Survey Questions to Ask
Engaged employees are 44% more productive than the employees who rarely feel satisfied in their company. When an employee is delighted, they engage in every teamwork spontaneously and act confidently.
But, a dissatisfied employee impacts negatively on their work culture. Dissatisfied employees merely take responsibility, and their behavior drains other employees productivity.
It’s difficult to measure the dissatisfaction of an employee. But, with the following employee engagement survey questions, you can understand if your employees are satisfied or not with their position in the company.
1. What do you feel about your work today?
You can ask this question to understand how your employees feel about their work every day. This question shows that you really care about your employees, and their feelings are valued.
You can use graphics like sad faces or sad emoji to represent your employee’s mood. Consider using Rating questions or Image-based survey questions to understand you, employees, true feelings. Also, remember to leave a box for an open-ended answer, it will allow the employee to describe why they are unhappy about their work.
2. Are you satisfied with our current benefits and compensation programs?
If any employee on your team feels they are underpaid or the company’s benefits programs are not good enough, they will be dissatisfied. The best way to know if they want a change or improvement in their compensation is by using online surveys. Yes/no questions or open-ended questions are best picks to ask these kinds of questions.
3. Do you feel happy to work with your team?
This is another important question you can ask your employees to understand their feelings. Team engagement is infectious; if one of the team members feels unhappy or low, everyone else will feel the same.
In these kinds of questions, you can consider using open-ended questions. It will allow your employees to explain why they are feeling happy or unhappy about their team. If you receive negative feedback from your employee, then you can use it to improve your company.
Future Orientation Question
47% of the employees are looking for a new job at a certain stage of their employee journey, the main reason- they want to experience something new.
Employee retention is essential to determine the work-culture of a company. You have to check constantly whether your employees want to stay with your company or not. Here we’ve given you a few examples of future orientation questions to ask your employees.
4. Do you see yourself working here after five years?
You can ask this question to understand your employee’s plan. It will help you to know whether they are planning to stay with your company or not. If they are thinking about leaving your company, then what’s the reason.
You can create a yes/no question or open-ended question survey to understand your employee’s feelings and evaluate the results.
5. Do you see good scope for career development at our company?
According to the SHRM study, only 30% of the employees feel happy about their company’s development programs. When employees feel that their manager is not thinking about their personal and professional growth, they tend to leave the company.
That’s why it’s critical to add this question to your employee engagement surveys. This question will give you an idea about what your employees think about your company.
6. Have you recently thought about leaving the company?
You might receive a bitter answer with this question, but it’s always better to know the truth. While asking this question, make sure you’re taking the employee engagement surveys anonymously so that your employees feel comfortable and give an honest opinion.
Alignment questions help to understand the personal feelings of an employee and what matters to them. With these types of questions, you can motivate your employees to be more productive towards their work goals.
7. Do you feel your manager values your success?
This question will show you how your managers invest their time and effort for the growth and development of your employees. It’s important to evaluate if your managers are working on each and every employee’s professional goals. And you can determine this question by conducting appealing employee engagement survey questions.
8. Do you feel inspired by your company’s mission and vision?
The primary purpose of this question is to know how your employees relate to the company’s goals. If they cannot believe and connect to the company’s vision and mission, they won’t engage actively. Also, new employees may not be clear about your company’s values and missions. So, it’s important to include this question in your employee engagement surveys.
9. Do you think your work and accomplishment are being recognized at our company?
37% of the employees reported they consider recognition as the most important aspect of staying in a company. Most of the employees seek appreciation for their efforts from the team leader or manager. And if employees feel that they are not well-appreciated in the company, they’ll be less productive.
So, you must include this question in your employee engagement surveys to ensure your employees are getting proper recognition.
Open-ended questions allow your employee to explain their feelings about the company in their own words. You can always add open-ended questions to any types of survey questions as they provide an option to express employee opinion with full freedom.
10. What areas do we need to work on?
You can add this question in the employee satisfaction survey to understand your employee’s recommendations about the work culture. With this question’s help, encourage your employees to identify problems within the company or provide solutions to improve workplace culture.
11. How can we boost engagement at work?
Encourage your employees to provide recommendations on how to boost engagement at work. When you value your employee’s opinion, they will be happy to see their opinions matter to your company.
12. Is there anything else you’d like to share about our company’s employee experience?
This question can be basic, but it’s essential to include in the employee engagement surveys to ensure you aren’t overlooking any feedback. If you listen to your employees pain-points carefully and they will be forever grateful and loyal to your company.
Craving for the bonus tip? Well, enough of the wait now; you’ve made it to the bonus tip!
Bonus Tip: Some Awesome Features to Make Your Employee Engagement Surveys More Effective
There are multiple employee engagement surveys software available in the market to conduct effective online surveys. But, finding the right survey software to create engaging surveys can be annoying.
However, here we’ve mentioned some features you should consider before purchasing a survey software to free your load.
User Interface: This is the most important yet overlooked feature while conducting employee engagement surveys. People tend to leave a survey halfway when it becomes too boring or lengthy. That’s why you should keep your employee engagement survey questions short and crisp as it will increase the completion rates.
User Experience: Ensure your employee survey software has an efficient user experience. If your software doesn’t provide 24*7 support, free demo, and tutorials, then it isn’t the right software for you. A perfect survey software will be easy to use, and it will provide an amazing employee experience.
Automated Survey: Does your survey software provide auto-reminders? Can you automate your online surveys on scheduled intervals? If yes, then you’re using the right software to conduct employee engagement surveys. The more automation your survey software offers, the easier it is for you and your company.
360 Degree Feedback: Does your software provide a 360-degree assessment? While choosing employee survey software, make sure it contains the 360 employee assessment feature. For instance, with SurveySparrow’s 360 Degree feedback software, you can create a custom 360-degree feedback survey, customize employee reports and emails, increase growth and productivity.
With SurveySparrow’s multiple online survey templates and themes, you can create and analyze amazing online surveys that enable workforce engagement. Now that we’ve offered you various exciting survey questions, you can start crafting engaging surveys right away.
With the right employee engagement survey questions, you can understand your employees personally and professionally. Once you get your employees’ opinion about your company, you can improve the work culture and create a win-win situation.
Do you have any favorite employee engagement survey questions of your own? If yes, share them with us in the comment.
Till then, happy surveying!