Apps Zapier


Zapier is an online automation tool that helps a business connect thousands of applications with each other and automate repetitive tasks.

Zapier Survey Integration: Use Cases

With Zapier integration, SurveySparrow now holds hands with your favorite applications to make your tasks simple and efficient. This is automation at it’s finest where you can send surveys, add new contacts, share results, and more!

Send a survey when a Customer Issue is Resolved

An unhappy customer raised a ticket in a helpdesk tool like Zendesk or a customer messaging platform like Intercom. Once his query is resolved, a quick follow-up with a survey asking about his experience would be ideal. So when a ticket is closed, you can prompt a survey to that customer seeking feedback.

Sync-up Your Audience When a New Employee or Customer Onboards

When a new employee joins your organization, you’ll want to add the new contact into apps like Google Apps, Payroll, HRIS, etc., Automatically add the new contacts to your SurveySparrow account and save precious time. The sync completes the task in a blink!

Send Survey Results to Third-Party Applications for Analytics or Reporting

Waiting around, expecting a response to be submitted can be quite exhausting. Bypass the trouble by getting notified on a Slack channel when a user submits a survey. Furthermore, push the survey submissions into Google Sheets and sync the responses to analytics software like Google Analytics and gather valuable insights. Get a deep-rooted understanding of your customers' trends!

How to set up your Zapier Survey Integration


Connect your SurveySparrow account with Zapier.

Step 1: After creating your survey, navigate to Settings > Apps and Integrations and select Zapier from the list.

Step 2: Click on the Connect with your Zapier Account button.

Step 3: You will be directed to Zapier’s App Marketplace. Click Connect.

Step 4: Sign in to your Zapier account. You have now successfully integrated with Zapier.

Step 5: Test the connection.