Where Customer Experience takes the spotlight.
June 11, 2024
Marriott Marquis, New York
5:00 PM EDT
Days
22Hours
10Minutes
53Seconds
Experience an exclusive, invite-only CX event for top professionals. Join us to discover the latest trends, with insights from industry leaders and exclusive previews of SurveySparrow's upcoming innovations.
Agenda
Grab your badge, maybe a surprise or two, and a dose of early networking magic!
Explore how artificial intelligence is revolutionizing customer experience at scale, creating more personalized, efficient, and engaging journeys.
A swift break to refuel. Network, nibble, or just enjoy a moment's respite before we dive back into the CX deep end!
Dive into the dynamics of building customer goodwill and loyalty through effective management of digital reputation and social media engagement.
Great food meets great minds. Mingle, munch, and maybe meet your next big idea. It's the perfect recipe for new connections and brainstorming!
Past Speakers
Hazem El Zayat
Chief Experience Officer - MENA
Memac Ogilvy
Akash Sureka
Ex-Managing Director
JP Morgan and Chase
Gaurav Sharma
Vice President & Head- Branch Operations
Bajaj Allianz General Insurance
Mithila Mahajan
GIobal Head - Customer Experience
BDx Data Centers
Lara Khouri
Founder
there is no spoon
Evani Keshav Rao
President - Digital Banking
YES Bank
Ramit Mahajan
Head - Customer Experience
Henkel
Biju Nair
Assistant Director Customer Experience & L&D
Ejadah Asset Management Group
Ashutosh Karandikar
Founder & Principal Consultant
Kretrutosh Consulting
Why Attend ?
Connect with the crème de la crème of industry leaders, forge partnerships, and
unlock unparalleled opportunities. Excellence has a new address, and it's here.
FAQs
RefineCX 2024 registration is by invitation only. To express your interest in this event, kindly complete the registration form provided on our website. Upon registration, you will receive a confirmation email from our team. We recommend you to register as soon as possible due to the event's exclusivity.